IBM Support

Error 'Object reference not set to an instance of an object' when trying to create a new submission

Troubleshooting


Problem

User cannot create a new submission: * User clicks on 'Maintain - Submission - Define' menu item. User receives error #1. * User tries to create a new submission, but receives error #2.

Symptom

Error#1

Standard Error
Number: 9
Source: xFran.String2Date
Description: Index was outside the bounds of the array.

Error#2:
Standard Error
Number: 91
Source: frmSubmission
Description: Object reference not set to an instance of an object.

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Controller (Frango) 8.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Historical Number

1037097

Document Information

More support for:
IBM Cognos Controller

Software version:
Controller (Frango) 8.2

Operating system(s):
Windows

Document number:
383721

Modified date:
08 May 2025

UID

swg21364756

Manage My Notification Subscriptions