Troubleshooting
Problem
This technote explains why the error, "Object Doesn't Support property or method", occurs when using the IBM® Rational® ClearQuest® application programming interface (API) to execute activity via BASIC script or hook.
Symptom
During the runtime of a Visual Basic hook, an error similar to the following may error:
Object doesn't support property or method: <object_name>
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"API","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003.06.00;2003.06.12;2003.06.13;2003.06.14;2003.06.15;2003.06.16;7.0;7.0.0.1;7.0.0.2;7.0.0.3;7.0.1;7.0.1.1;7.0.1.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
More support for:
Rational ClearQuest
Software version:
2003.06.00, 2003.06.12, 2003.06.13, 2003.06.14, 2003.06.15, 2003.06.16, 7.0, 7.0.0.1, 7.0.0.2, 7.0.0.3, 7.0.1, 7.0.1.1, 7.0.1.2
Operating system(s):
Windows
Document number:
78029
Modified date:
29 September 2018
UID
swg21177034
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