Error messages - IBM System x3100 M4 (2582)

Troubleshooting

Problem

This document lists the error codes and messages that are generated when a problem is detected with the IBM System x3100 M4: POST error codes , IMM2 error messages , diagnostic messages

Resolving The Problem

The following sections list the error codes and messages that are generated when a problem is detected on the IBM System x3100 M4:

POST error codes
IMM2 error messages
Diagnostic messages

POST error codes

Follow the suggested actions in the order in which they are listed in the Action field until the problem is solved.

If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained technician.
Go to the IBM support Web site at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.

Error code: 0011000

Description: Invalid microprocessor type.

Action:

Make sure that the microprocessor is on the ServerProven Web site at http://www.ibm.com/systems/info/x86servers/serverprovencompat/us/.
Check the IBM support Web site http://www.ibm.com/supportportal/ for a firmware update and update the server firmware to the latest level.
(Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type. See "Installing a microprocessor and heat sink" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 0011002

Description: Microprocessor mismatch.

Action:

Make sure that the microprocessor is on the ServerProven Web site at http://www.ibm.com/systems/info/x86servers/serverprovencompat/us/.
Check the IBM support Web site http://www.ibm.com/supportportal/ for a firmware update and update the server firmware to the latest level.
(Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type. See "Installing a microprocessor and heat sink" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 0018005

Description: Microprocessors with mismatched number of cores.

Action:

Make sure that the microprocessor is on the ServerProven Web site at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this problem.
(Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type. See "Installing a microprocessor and heat sink" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 0018006

Description: Microprocessors with mismatched QPI speed

Action:

Make sure that the microprocessor is on the ServerProven Web site at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this problem.
(Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type. See "Installing a microprocessor and heat sink" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 0018007

Description: Microprocessors with mismatched power segments.

Action:

Make sure that the microprocessor is on the ServerProven Web site at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this problem.
(Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type. See "Installing a microprocessor and heat sink" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 0018008

Description: Microprocessors with mismatched internal DDR3 frequency.

Action:

Make sure that the microprocessor is on the ServerProven Web site at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this problem.
(Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type. See "Installing a microprocessor and heat sink" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 0018009

Description: Microprocessors with mismatched core speed.

Action:

Make sure that the microprocessor is on the ServerProven Web site at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this problem.
(Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type. See "Installing a microprocessor and heat sink" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 001800A

Description: Microprocessors with mismatched bus speed

Action:

Make sure that the microprocessor is on the ServerProven Web site at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this problem.
(Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type. See "Installing a microprocessor and heat sink" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 001800B

Description: Microprocessors with mismatched cache size.

Action:

Make sure that the microprocessor is on the ServerProven Web site at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this problem.
(Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type. See "Installing a microprocessor and heat sink" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 001800C

Description: Microprocessors with mismatched cache type.

Action:

Make sure that the microprocessor is on the ServerProven Web site at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this problem.
(Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type. See "Installing a microprocessor and heat sink" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 001800D

Description: Microprocessors with mismatched cache associativity.

Action:

Make sure that the microprocessor is on the ServerProven Web site at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this problem.
(Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type. See "Installing a microprocessor and heat sink" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 001800E

Description: Microprocessors with mismatched model.

Action:

Make sure that the microprocessor is on the ServerProven Web site at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this problem.
(Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type. See "Installing a microprocessor and heat sink" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 001800F

Description: Microprocessors with mismatched family.

Action:

Make sure that the microprocessor is on the ServerProven Web site at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this problem.
(Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type. See "Installing a microprocessor and heat sink" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 0018010

Description: Microprocessors with mismatched stepping.

Action:

Make sure that the microprocessor is on the ServerProven Web site at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this problem.
(Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type. See "Installing a microprocessor and heat sink" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 0050001

Description: DIMM disabled.

Action:

Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server.

Make sure the DIMM is installed correctly. See "Installing a memory module" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
If the DIMM was disabled because of a memory fault, follow the suggested actions for that error event.
Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

Error code: 0051003

Description: Uncorrectable DIMM error.

Action:

Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server.

Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this memory error.
If the problem remains, replace the failing DIMM. See "Removing a memory module" and "Installing a memory module" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained Service technician only) Replace the affected microprocessor. See "Removing the
microprocessor and heat sink" and "Installing a microprocessor and heat sink" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 0051006

Description: DIMM mismatch detected.

Action:

Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server.

Error code: 0051009

Description: No memory detected.

Action:

Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server.

Make sure one or more DIMMs are installed in the server.
Reseat the DIMMs and restart the server. See "Removing a memory module" and "Installing a memory module" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Make sure that the DIMMs are installed in the correct sequence. See "Installing a memory module" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained service technician only) Replace the microprocessor that controls the failing DIMMs. See "Removing the microprocessor and heat sink" and "Installing a microprocessor and heat sink" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained service technician only) Replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 005100A

Description: No usable memory detected.

Action:

Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server.

Make sure one or more DIMMs are installed in the server.
Reseat the DIMMs and restart the server. See "Removing a memory module" and "Installing a memory module" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Make sure that the DIMMs are installed in the correct sequence. See "Installing a memory module" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Clear CMOS memory to ensure that all DIMM connectors are enabled. See "Removing the system battery" and "Installing the system battery" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582). Note that all firmware settings will be reset to the default settings.

Error code: 0058001

Description: PFA threshold exceeded.

Action:

Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server.

Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this memory error.
Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs)
to a different memory channel or microprocessor. See "Installing a memory module" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582) for memory population.
If the error still occurs on the same DIMM, replace the affected DIMM. See "Removing a memory module" and "Installing a memory module" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained Service technician only) Replace the affected microprocessor. See "Removing the
microprocessor and heat sink" and "Installing a microprocessor and heat sink" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 0058007

Description: Unsupported DIMM population.

Action:

Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server.

Reseat the DIMMs and restart the server. See "Removing a memory module" and "Installing a memory module" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Make sure that the DIMMs are installed in the proper sequence. See "Installing a memory module" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 0058008

Description: DIMM failed memory test.

Action:

Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server.

Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this memory error.
Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. See "Installing a memory module" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
If the problem is related to a DIMM, replace the failing DIMM. See "Removing a memory module" and "Installing a memory module" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained service technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained service technician only) If the problem is related to microprocessor socket pins, replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained Service technician only) Replace the affected microprocessor. See "Removing the
microprocessor and heat sink" and "Installing a microprocessor and heat sink" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 00580A1

Description: Invalid DIMM population for mirroring mode.

Action:

If a fault LED is lit, resolve the failure.
Install the DIMMs in the correct sequence. See "Installing a memory module" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 00580A4

Description: Memory population changed.

Action:

Information only. Memory has been added, moved, or changed.

Error code: 00580A6

Description: Spare failover detected.

Action:

Information only. Memory redundancy or spare rank has been lost. Check the event log for uncorrected DIMM failure events. See "Event logs" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 0068002

Description: CMOS battery cleared.

Action:

Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this memory error.
Replace the CMOS battery. See "Removing the system battery" and "Installing the system battery sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained service technician only) Replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 0068005

Description: IOH or IIO has reported an error.

Action:

Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this memory error.
Replace the following components one at a time in the order shown, restarting the server each time:
- PCI Express adapter. See "Removing a ServeRAID adapter" and "Installing a ServeRAID adapter" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
- (Trained service technician only) System board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 2011000

Description: PCI PERR.

Action:

Check the riser-card LEDs.
Reseat all affected adapters and riser cards.
Update the PCI adapter firmware.
Replace the affected adapters and riser cards. See "Removing a ServeRAID adapter" and "Installing a ServeRAID adapter" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained service technician only) Replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 2011001

Description: PCI SERR.

Action:

Check the riser-card LEDs.
Reseat all affected adapters and riser cards.
Update the PCI adapter firmware.
Replace the affected adapters and riser cards. See "Removing a ServeRAID adapter" and "Installing a ServeRAID adapter" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained service technician only) Replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 2018001

Description: PCI Express uncorrected or uncorrected error.

Action:

Check the riser-card LEDs.
Reseat all affected adapters and riser cards.
Update the PCI adapter firmware.
Replace the affected adapters and riser cards. See "Removing a ServeRAID adapter" and "Installing a ServeRAID adapter" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained service technician only) Replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 2018002

Description: Option ROM resource allocation failure.

Action:

Run the Setup utility. See "Using the Setup utility" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582). Select Startup Options from the menu and modify the boot sequence to change the load order of the optional-device ROM code.
Informational message that some devices might not be initialized.

Error code: 2018003

Description: Option ROM checksum bad.

Error code: 3048005

Description: 3048005 Booted secondary (backup) UEFI image.

Action:

Information only. Set the JP2 jumper in the backup position (pins 2 and 3) to allow the server to boot from the backup UEFI. See "System-board switches and jumpers" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 3048006

Description: Booted secondary (backup) UEFI image because of ABR.

Action:

Run the Setup utility. See "Using the Setup utility" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582). Select Load Default Settings, and save the settings.
Recover the server firmware. See "Recovering the server firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 305000A

Description: Date, time, or both are incorrect.

Action:

Run the Setup utility. See "Using the Setup utility" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582). Select Load Default Settings, and save the settings.
Replace the CMOS battery. See "Removing the system battery" and "Installing the system battery sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Replace the battery.

Error code: 3058004

Description: Three boot failure.

Action:

Undo any recent system changes, such as new settings or newly installed devices.
Make sure that the server is attached to a reliable power source.
Remove all hardware that is not listed on the ServerProven Web site at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
Update the firmware to the latest level. See "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Make sure that the operating system is not corrupted.
Run the Setup utility. See "Using the Setup utility" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582). Save the configuration, and then restart the server.
(Trained service technician only) If the problem remains, replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 3808000

Description: IMM2 communication failure

Action:

Shut down the system and remove the power cords from the server for 30 seconds; then, reconnect the server to power and restart it.
Update the IMM2 firmware to the latest level. See "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained service technician only) Replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 3808002

Description: Configuration update to IMM2 failed.

Action:

Run the Setup utility, select Save Settings, and restart the server. See "Using the Setup utility" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Update the IMM2 firmware to the latest level. See "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 3808003

Description: Configuration retrieval from IMM2 failed.

Action:

Run the Setup utility, select Save Settings, and restart the server. See "Using the Setup utility" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Update the IMM2 firmware to the latest level. See "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 3808004

Description: IMM2 system event log full.

Action:

Run the Setup utility to clear IMM2 logs and restart the server. See "Using the Setup utility" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 3818001

Description: Core Root of Trust Measurement (CRTM) update failed.

Action:

Run the Setup utility, select Load Default Settings, and save the settings.
Recover the server firmware. See "Recovering the server firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 3818002

Description: CRTM update aborted.

Action:

Run the Setup utility, select Load Default Settings, and save the settings.
Recover the server firmware. See "Recovering the server firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 3818003

Description: CRTM flash lock failed.

Action:

Run the Setup utility, select Load Default Settings, and save the settings.
Recover the server firmware. See "Recovering the server firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 3818004

Description: CRTM system error.

Action:

Run the Setup utility, select Load Default Settings, and save the settings.
Recover the server firmware. See "Recovering the server firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 3818005

Description: Current Bank CRTM capsule signature invalid.

Action:

Run the Setup utility, select Load Default Settings, and save the settings.
Recover the server firmware. See "Recovering the server firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 3818006

Description: Opposite bank CRTM capsule signature invalid.

Action:

Switch the server firmware bank to the backup bank. See "Starting the backup server firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Run the Setup utility, select Load Default Settings, and save the settings.
Switch the bank back to the primary bank.

Error code: 3818007

Description: CRTM update capsule signature invalid.

Action:

Run the Setup utility, select Load Default Settings, and save the settings.
Recover the server firmware. See "Recovering the server firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Error code: 3xx0007

Description: Firmware fault detected, system halted.

Action:

Run the Setup utility, select Load Default Settings, and save the settings.
Recover the server firmware. See "Recovering the server firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Integrated Management Module II (IMM2) error messages

Follow the suggested actions in the order in which they are listed in the Action field until the problem is solved.
If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained technician.

Temperature and fan messages

Event ID: 80010204-1d01xxxx

Message: Numeric sensor Fan A Tach going low (lower critical) has asserted.

Severity: Error

Description: A lower critical sensor going low has asserted.

Action:

Reseat the failing fan, which is indicated by a lit LED near the fan connector on the system board.
Replace the failing fan. See "Removing the rear system fan" and "Installing the rear system fan" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID:
80070204-0a01xxxx
80070204-0a02xxxx

Message: Sensor PS n Fan Fault has transitioned to critical from a less severe state. (n = power supply number).

Severity: Error

Description: An implementation has detected a sensor transitioned to critical from less severe.

Action:

Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-supply fan.
Replace power supply n.

Event ID: 80010701-0701xxxx

Message: Numeric sensor Ambient Temp going high (upper non-critical) has asserted.

Severity: Warning

Description: An upper non-critical sensor going high has asserted.

Action:

Reduce the ambient temperature.
Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.

Event ID: 80010901-0701xxxx

Message: Numeric sensor Ambient Temp going high (upper critical) has asserted.

Severity: Error

Description: An upper critical sensor going high has asserted.

Action:

Reduce the ambient temperature.
Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.

Event ID: 80010b01-0701xxxx

Message: Numeric sensor Ambient Temp going high (upper non-recoverable) has asserted.

Severity: Error

Description: An upper non-recoverable sensor going high has asserted.

Action:

Reduce the ambient temperature.
Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.

Event ID: 806f0125-1d01xxxx

Message: Fan detected as absent.

Severity: Info

Description: An implementation has detected a managed element is absent.

Action:

No action; information only.

Event ID:
80070201-2001xxxx
80070201-2002xxxx
80070201-2003xxxx
80070201-2004xxxx

Message: Sensor DIMM n Temp has transitioned to critical from a less severe state. (n = DIMM number).

Severity: Error

Description: A sensor has transitioned to critical from less severe.

Action:

Check DIMM n error LED.
Replace DIMM n.

(n = DIMM number)

Power messages

Event ID:
806f0008-0a01xxxx
806f0008-0a02xxxx

Message: The Power Supply (Power Supply n) presence has been added to container. (n = power supply number).

Severity: Info

Description: Power supply n has been added. (n = power supply number).

Action:

No action; information only.

Event ID:
806f0108-0a01xxxx
806f0108-0a02xxxx

Message: The Power Supply n has failed. (n = power supply number).

Severity: Error

Description: Power supply n has failed. (n = power supply number).

Action:

Reseat power supply n.
If the power-on LED is not lit and the power-supply error LED is lit, replace power supply n.
See "Power problems" in the Problem Determination and Service Guide - IBM System x3100 M4 (2582) for more information.

(n = power supply number)

Event ID:
806f0308-0a01xxxx
806f0308-0a02xxxx

Message: The Power Supply n has lost input. (n = power supply number).

Severity: Info

Description: Power supply n AC has lost input. (n = power supply number).

Action:

Reconnect the power cords.
Check power supply n.
See "Power problems" in the Problem Determination and Service Guide - IBM System x3100 M4 (2582) for more information.

(n = power supply number)

Event ID: 806f0608-0a01xxxx

Message: Power Supply 1 has a configuration mismatch.

Severity: Error

Description: A power supply with a configuration error has been detected.

Action:

Reseat the power supply, and then restart the server.
Replace the power supply n.

(n = power supply number)

Event ID: 806f0608-0a02xxxx

Message: Power Supply 2 has a configuration mismatch.

Severity: Error

Description: A power supply with a configuration error has been detected.

Action:

Reseat the power supply, and then restart the server.
Replace the power supply n.

(n = power supply number)

Event ID: 800b0108-1301xxxx

Message: Power Unit redundancy lost has asserted.

Severity: Error

Description: Redundancy has been lost and is insufficient to continue operation

Action:

Check the LEDs for both power supplies.

Event ID: 80010002-0701xxxx

Message: Numeric sensor SysBrd VBAT going low (lower non-critical) has asserted.

Severity: Warning

Description: A lower critical sensor going low has asserted.

Action:

Replace the system battery. See "Removing the system battery" and "Installing the system battery" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID: 80010202-0701xxxx

Message: Numeric sensor SysBrd VBAT going low (lower critical) has asserted.

Severity: Error

Description: A lower critical sensor going low has asserted.

Action:

Replace the system battery. See "Removing the system battery" and "Installing the system battery" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID: 80010902-0701xxxx

Message: Numeric sensor SysBrd 3.3V going high (upper critical) has asserted.

Severity: Error

Description: An upper critical sensor going high has asserted.

Action:

(Trained service technician only)
Replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID: 80010202-0701xxxx

Message: Numeric sensor SysBrd 3.3V going low (lower critical) has asserted.

Severity: Error

Description: A lower critical sensor going low has asserted

Action:

Event ID: 80010902-0701xxxx

Message: Numeric sensor SysBrd 5V going high (upper critical) has asserted.

Severity: Error

Description: An upper critical sensor going high has asserted.

Action:

Event ID: 80010202-0701xxxx

Message: Numeric sensor SysBrd 5V going low (lower critical) has asserted.

Severity: Error

Description: A lower critical sensor going low has asserted.

Action:

Event ID: 80010902-0701xxxx

Message: Numeric sensor SysBrd 12V going high (upper critical) has asserted.

Severity: Error

Description: An upper critical sensor going high has asserted.

Action:

Check power supply n LED.
Remove the failing power supply.
(Trained service technician only)
Replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

(n = power supply number)

Event ID: 80010202-0701xxxx

Message: Numeric sensor SysBrd 12V going low (lower critical) has asserted.

Severity: Error

Description: A lower critical sensor going low has asserted.

Action:

Check power supply n LED.
Remove the failing power supply.
(Trained service technician only)
Replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

(n = power supply number)

Microprocessor messages

Event ID: 806f0007-0301xxxx

Message: The Processor CPU Status has Failed with IERR.

Severity: Error

Description: A processor failed - IERR condition has occurred.

Action:

Make sure that the latest levels of firmware and device drivers are installed for all adapters and standard devices, such as Ethernet, SCSI, and SAS.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Update the firmware (UEFI and IMM2) to the latest level. See "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Run the DSA program.
Reseat the adapter.
Replace the adapter.
(Trained technician only) Replace microprocessor. See "Removing the microprocessor and heat sink" and "Installing a microprocessor and heat sink" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained technician only) Replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID: 806f0107-0301xxxx

Message: The Processor CPU Status has been detected an over-temperature condition.

Severity: Error

Description: An over temperature condition has occurred.

Action:

Make sure that the fans are operating. There are no obstructions to the airflow (front and rear of the server), the air baffles are in place and correctly installed, and the server cover is installed and completely closed.
Make sure that the heat sink for microprocessor is installed correctly.
(Trained service technician only) Replace microprocessor. See "Removing the microprocessor and heat sink" and "Installing a microprocessor and heat sink" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID: 806f0207-0301xxxx

Message: The Processor CPU Status has Failed with BIST condition.

Severity: Error

Description: A processor failed - BIST condition has occurred.

Action:

Make sure that the latest levels of firmware and device drivers are installed for all adapters and standard devices, such as Ethernet, SCSI, and SAS
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Update the firmware (UEFI and IMM2) to the latest level. See "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Run the DSA program.
Reseat the adapter. See "Removing a ServeRAID adapter" and "Installing a ServeRAID adapter" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Replace the adapter.
(Trained technician only) Replace microprocessor. See "Removing the microprocessor and heat sink" and "Installing a microprocessor and heat sink" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained technician only) Replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID: 806f0507-0301xxxx

Message: The Processor CPU Status has a Configuration Mismatch.

Severity: Error

Description: A processor configuration mismatch has occurred.

Action:

Check the CPU Mismatch LED. See more information about the CPU mismatch LED in "System-board LEDs section" in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Check for a server firmware update.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
(Trained technician only) Reseat microprocessor. See "Removing the microprocessor and heat sink" and "Installing a microprocessor and heat sink" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained technician only) Replace microprocessor.

Event ID: 806f0607-0301xxxx

Message: An SM BIOS Uncorrectable CPU complex error for Processor has asserted.

Severity: Error

Description: The system management handler has detected an internal microprocessor error.

Action:

Update the server firmware to the latest level.
(Trained technician only) Replace the microprocessor. See "Removing the microprocessor and heat sink" and "Installing a microprocessor and heat sink" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID: 806f0807-0301xxxx

Message: The Processor CPU has been disabled.

Severity: Info

Description: A processor has been disabled.

Action: No action; information only.

Event ID: 806f0a07-0301xxxx

Message: The Processor CPU is operating in a Degraded State.

Severity: Warning

Description: Throttling has occurred for microprocessor .

Action:

Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Check the ambient temperature. You must be operating within the specifications. See "Features and specifications" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582) for more information.
Make sure that the heat sink for microprocessor is installed correctly. See "Installing a microprocessor and heat sink" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582) for more information.
(Trained technician only) Replace microprocessor. See "Removing the microprocessor and heat sink" and "Installing a microprocessor and heat sink" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID: 80070201-0301xxxx

Message: Sensor CPU OverTemp has transitioned to critical from a less severe state.

Severity: Error

Description: A sensor has changed to critical state from a less severe state.

Action:

Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Check the ambient temperature. You must be operating within the specifications. See "Features and specifications" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582) for more information.
Make sure that the heat sink for microprocessor is installed correctly. See "Installing a microprocessor and heat sink" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582) for more information.
(Trained technician only) Replace microprocessor. See "Removing the microprocessor and heat sink" and "Installing a microprocessor and heat sink" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID: 80070301-0301xxxx

Message: Sensor CPU OverTemp has transitioned to non-recoverable from a less severe state.

Severity: Error

Description: A sensor has changed to non-recoverable state from a less severe state.

Action:

Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Check the ambient temperature. You must be operating within the specifications. See "Features and specifications" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582) for more information.
Make sure that the heat sink for microprocessor is installed correctly. See "Installing a microprocessor and heat sink" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582) for more information.
(Trained technician only) Replace microprocessor. See "Removing the microprocessor and heat sink" and "Installing a microprocessor and heat sink" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID: 806f0813-0301xxxx

Message: An Uncorrectable Bus Error has occurred on system. (Sensor = CPU).

Severity: Error

Description: A bus uncorrectable error has occurred. (Sensor = Critical Int CPU).

Action:

Check the system-event log.
(Trained technician only) Remove the failing microprocessor from the system board. (Trained technician only). See "Removing the microprocessor and heat sink" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Check for a server firmware update.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Make sure that the two microprocessors are matching.
(Trained technician only) Replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Memory errors

Event ID: 806f0813-2581xxxx

Message: An Uncorrectable Bus Error has occurred on system. (Sensor = DIMMs).

Severity: Error

Description: A bus uncorrectable error has occurred. (Sensor = Critical Int DIMM).

Action:

Check the system-event log.
Check the DIMM error LEDs.
Remove the failing DIMM from the system board. See "Removing a memory module" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Check for a server firmware update.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Make sure that the installed DIMMs are supported and configured correctly.
(Trained technician only) Replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID:
806f010c-2001xxxx
806f010c-2002xxxx
806f010c-2003xxxx
806f010c-2004xxxx

Message: Memory uncorrectable error detected for Memory DIMM n Status. (n = DIMM number).

Severity: Error

Description: A memory uncorrectable error has occurred.

Action:

Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this memory error.
Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. See "Installing a memory module" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
If the problem follows the DIMM, replace the failing DIMM. See "Removing a memory module" and "Installing a memory module" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained technician only) Replace the affected microprocessor. See "Removing the microprocessor and heat sink" and "Installing a microprocessor and heat sink" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID: 806f010c-2581xxxx

Message: Memory uncorrectable error detected for One of the DIMMs or All DIMMs.

Severity: Error

Description: A memory uncorrectable error has occurred.

Action:

Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this memory error.
Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. See "Installing a memory module" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
If the problem follows the DIMM, replace the failing DIMM. See "Removing a memory module" and "Installing a memory module" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained technician only) Replace the affected microprocessor. See "Removing the microprocessor and heat sink" and "Installing a microprocessor and heat sink" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID:
806f030c-2001xxxx
806f030c-2002xxxx
806f030c-2003xxxx
806f030c-2004xxxx

Message: Memory DIMM n Status Scrub failure detected. (n = DIMM number).

Severity: Error

Description: A memory scrub failure has been detected.

Action:

Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server.

Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this memory error.
Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector. Then, retry with the same DIMM.
If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs. See "Removing a memory module" and "Installing a memory module" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
If the problem occurs on the same DIMM connector, swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. See "Installing a memory module" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained technician only) Swap the affected microprocessor, if there are more than one microprocessor installed. If the problem follows the microprocessor, replace the affected microprocessor. See "Removing the microprocessor and heat sink" and "Installing a microprocessor and heat sink" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained technician only) Replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID:
806f040c-2001xxxx
806f040c-2002xxxx
806f040c-2003xxxx
806f040c-2004xxxx

Message: Memory DIMM disabled for DIMM n Status. (n = DIMM number).

Severity: Info

Description: DIMM disabled.

Action:

Make sure the DIMM is installed correctly. "Installing a memory module" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server.
Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this memory
event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

Event ID: 806f040c-2581xxxx

Message: Memory DIMM disabled for One of the DIMMs or All DIMMs

Severity: Info

Description: DIMM disabled.

Action:

Make sure the DIMM is installed correctly. See "Installing a memory module" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server.
Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

Event ID:
806f050c-2001xxxx
806f050c-2002xxxx
806f050c-2003xxxx
806f050c-2004xxxx

Message: Memory Logging Limit Reached for DIMM n Status. (n = DIMM number).

Severity: Error

Description: The memory logging limit has been reached.

Action:

Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this memory error.
Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. See "Installing a memory module" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
If the error still occurs on the same DIMM, replace the affected DIMM.
(Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained technician only) Replace the affected microprocessor. See "Removing the microprocessor and heat sink" and "Installing a microprocessor and heat sink" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID: 806f050c-2581xxxx

Message: Memory Logging Limit Reached for One of the DIMMs or All DIMMs.

Severity: Error

Description: The memory logging limit has been reached.

Action:

Check the IBM support Web site http://www.ibm.com/supportportal/ for an applicable RETAIN tip or firmware update that applies to this memory error.
Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. See "Installing a memory module" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
If the error still occurs on the same DIMM, replace the affected DIMM.
(Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
(Trained technician only) Replace the affected microprocessor. See "Removing the microprocessor and heat sink" and "Installing a microprocessor and heat sink" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID:
806f070c-2001xxxx
806f070c-2002xxxx
806f070c-2003xxxx
806f070c-2004xxxx

Message: Memory DIMM Configuration Error for DIMM n Status. (n = DIMM number).

Severity: Error

Description: A memory DIMM configuration error has occurred.

Action:

Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology.

Event ID: 806f070c-2581xxxx

Message: Memory DIMM Configuration Error for One of the DIMMs or All DIMMs.

Severity: Error

Description: A memory DIMM configuration error has occurred.

Action:

Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology.

Recovery messages

Event ID:
806f000d-0400xxxx
806f000d-0401xxxx
806f000d-0402xxxx
806f000d-0403xxxx
806f000d-0404xxxx
806f000d-0405xxxx
806f000d-0406xxxx
806f000d-0407xxxx

Message: Drive n has been added. (n = hard disk drive number).

Severity: Info

Description: A drive has been added.

Action:

No action; information only.

Event ID:
816f000d-0400xxxx
816f000d-0401xxxx
816f000d-0402xxxx
816f000d-0403xxxx
816f000d-0404xxxx
816f000d-0405xxxx
816f000d-0406xxxx
816f000d-0407xxxx

Message: The Drive n Status has been removed from unit. (n = hard disk drive number).

Severity: Error

Description: A drive has been removed.

Action:

Reseat hard disk drive n. (n = hard disk drive number). Wait 1 minute or more before reinstalling the drive.
Replace the hard disk drive.
Make sure that the disk firmware and RAID controller firmware is at the latest level.
Check the SAS cable.

Event ID:
806f010d-0400xxxx
806f010d-0401xxxx
806f010d-0402xxxx
806f010d-0403xxxx
806f010d-0404xxxx
806f010d-0405xxxx
806f010d-0406xxxx
806f010d-0407xxxx

Message: The Drive n Status has been disabled due to a detected fault. (n = hard disk drive number).

Severity: Error

Description: A drive has been disabled because of a fault.

Action:

Run the hard disk drive diagnostic test on drive n.
Reseat the following components:
1. Hard disk drive (wait 1 minute or more before reinstalling the drive).
2. Cable from the system board to the backplane.
Replace the following components one at a time, in the order shown, restarting the server each time:
1. Hard disk drive.
2. Cable from the system board to the backplane.
3. Hard disk drive backplane.

(n = hard disk drive number).

Event ID:
806f020d-0400xxxx
806f020d-0401xxxx
806f020d-0402xxxx
806f020d-0403xxxx
806f020d-0404xxxx
806f020d-0405xxxx
806f020d-0406xxxx
806f020d-0407xxxx

Message: The Drive n Status has a predictive failure. (n = hard disk drive number).

Severity: Error

Description: A predictive failure has been detected for drive n. (n = hard disk drive number).

Action:

Replace the hard drive n.

(n = hard disk drive number).

Event ID:
806f050d-0400xxxx
806f050d-0401xxxx
806f050d-0402xxxx
806f050d-0403xxxx
806f050d-0404xxxx
806f050d-0405xxxx
806f050d-0406xxxx
806f050d-0407xxxx

Message: Array %1 is in critical condition. (%1 = CIM_ComputerSystem.ElementName).

Severity: Error

Description: An array is in a critical state. (Sensor = Drive n Status) (n = hard disk drive number).

Action:

Make sure that the RAID adapter firmware and hard disk drive firmware is at the latest level.
Make sure that the SAS cable is connected correctly.
Replace the SAS cable.
Replace the RAID adapter.
Replace the hard disk drive that is indicated by a lit status LED.

Event ID:
806f060d-0400xxxx
806f060d-0401xxxx
806f060d-0402xxxx
806f060d-0403xxxx
806f060d-0404xxxx
806f060d-0405xxxx
806f060d-0406xxxx
806f060d-0407xxxx

Message: Array %1 has failed. (%1 = CIM_ComputerSystem.ElementName).

Severity: Error

Description: An array is in a failed state. (Sensor = Drive n Status) (n = hard disk drive number).

Action:

Make sure that the RAID adapter firmware and hard disk drive firmware is at the latest level.
Make sure that the SAS cable is connected correctly.
Replace the SAS cable.
Replace the RAID adapter.
Replace the hard disk drive that is indicated by a lit status LED.

Event ID:
806f070d-0400xxxx
806f070d-0401xxxx
806f070d-0402xxxx
806f070d-0403xxxx
806f070d-0404xxxx
806f070d-0405xxxx
806f070d-0406xxxx
806f070d-0407xxxx

Message: The Drive n Status rebuilt has been in progress. (n = hard disk drive number).

Severity: Info

Description: The Drive n has rebuilt in progress. (n = hard disk drive number).

Action:

No action; information only.

PCI messages

Event ID: 806f0021-3001xxxx

Message: PCI fault has been detected for PCI n. (n = PCI slot number)

Severity: Error

Description: A PCI fault has been detected.

Action:

Check the PCI LED.
Reseat the affected adapters and riser card.
Update the server firmware (UEFI and IMM) and adapter firmware.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Remove both adapters.
Replace the riser cards.
(Trained technicians only) Replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID: 806f0021-2582xxxx

Message: PCI fault has been detected for One of PCI Error or All PCI Error.

Severity: Error

Description: A PCI fault has been detected.

Action:

Check the PCI LED.
Reseat the affected adapters and riser card.
Update the server firmware (UEFI and IMM) and adapter firmware.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Remove both adapters.
Replace the riser cards.
(Trained technicians only) Replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID: 806f0413-2582xxxx

Message: A PCI PERR has occurred on system %1. (%1 = CIM_ComputerSystem.ElementName).

Severity: Error

Description: A PCI PERR has occurred. (Sensor = PCIs).

Action:

Check the PCI LED.
Reseat the affected adapters and riser card.
Update the server firmware (UEFI and IMM) and adapter firmware.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Remove both adapters.
Replace the riser cards.

Event ID: 806f0513-2582xxxx

Message: A PCI SERR has occurred on system %1. (%1 = CIM_ComputerSystem.ElementName).

Severity: Error

Description: A PCI SERR has occurred. (Sensor = PCIs).

Action:

Check the PCI LED.
Reseat the affected adapters and riser card.
Update the server firmware (UEFI and IMM) and adapter firmware.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Make sure that the adapter is supported. For a list of supported optional devices, see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
Replace the adapters.
Replace the riser cards.

Event ID: 806f0813-2582xxxx

Message: A Uncorrectable Bus Error has occurred on system. (Sensor = PCIs).

Severity: Error

Description: A bus uncorrectable error has occurred. Sensor = Critical Int PCI).

Action:

Check the system-event log.
Check the PCI LED.
Remove the adapter from the indicated PCI slot.
Check for a server firmware update.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
(Trained technicians only) Replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Firmware and software messages

Event ID: 806f000f-22010bxx

Message: The System %1 encountered a POST Error. (%1 = CIM_ComputerSystem.ElementName).

Severity: Error

Description: Firmware BIOS (ROM) corruption was detected during POST. (Sensor = ABR Status).

Action:

Make sure the server meets the minimum configuration to start.
Recover the server firmware from the backup page:
1. Restart the server.
2. At the prompt, press F3 to recover the firmware.
Update the server firmware to the latest level. See "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Remove components one at a time, restarting the server each time, to see if the problem goes away.
If the problem remains, (trained technician) replace the system board.

Event ID: 816f000f-22010bxx

Message: The System %1 encountered a POST Error deasserted. (%1 = CIM_ComputerSystem.ElementName).

Severity: Error

Description: Firmware BIOS (ROM) corruption was deasserted during POST. (Sensor = ABR Status).

Action:

No action; information only.

Event ID: 806f000f-2201xxxx

Message: The System %1 encountered a POST Error. (%1 = CIM_ComputerSystem.ElementName).

Severity: Error

Description: The System encountered a firmware error. (Sensor = Firmware Error).

Action:

Make sure the server meets the minimum configuration to start.
Update the server firmware on the primary page.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
(Trained technician only) Replace the system board.

Event ID: 806f010f-2201xxxx

Message: The System %1 encountered a POST Hang. (%1 = CIM_ComputerSystem.ElementName).

Severity: Error

Description: The System encountered a firmware hang. (Sensor = Firmware Error).

Action:

Make sure the server meets the minimum configuration to start.
Update the server firmware on the primary page.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
(Trained technician only) Replace the system board.

Event ID: 806f052b-2101xxxx

Message: IMM2 FW Failover has been detected.

Severity: Error

Description: Invalid or unsupported firmware or software was detected.

Action:

Make sure the server meets the minimum configuration to start.
Recover the server firmware from the backup page:
1. Restart the server.
2. At the prompt, press F3 to recover the firmware.
Update the server firmware to the latest level. See "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Remove components one at a time, restarting the server each time, to see if the problem goes away.
If the problem remains, (trained technician) replace the system board.

General messages

Event ID: 806f0023-2101xxxx

Message: Watchdog Timer expired for IPMI Watchdog.

Severity: Info

Description: A watchdog timer expired has been detected.

Action:

No action; information only.

Event ID: 806f0123-2101xxxx

Message: Reboot of system initiated by IPMI Watchdog.

Severity: Info

Description: A reboot by a watchdog has been detected.

Action:

No action; information only.

Event ID: 806f0223-2101xxxx

Message: Powering off system initiated by IPMI Watchdog.

Severity: Info

Description: A poweroff by watchdog has been detected.

Action:

No action; information only.

Event ID: 806f0323-2101xxxx

Message: Power cycle of system initiated by IPMI Watchdog.

Severity: Info

Description: A power cycle by watchdog has been detected.

Action:

No action; information only.

Event ID: 806f0823-2101xxxx

Message: Watchdog Timer interrupt occurred for IPMI Watchdog.

Severity: Info

Description: A watchdog timer interrupt has been detected.

Action:

No action; information only.

Event ID: 806f0109-1301xxxx

Message: Host power has beenpower cycled.

Severity: Info

Description: A power unit that has been power cycled has been detected.

Action:

No action; information only.

Event ID: 806f0009-1301xxxx

Message: Host Power has been turned off.

Severity: Info

Description: A power unit has been disabled

Action:

No action; information only.

Event ID: 80030012-2301xxxx

Message: Sensor OS RealTime Mod has deasserted.

Severity: Info

Description: An implementation has detected a sensor has deasserted.

Action:

No action; information only.

Event ID: 80030006-2101xxxx

Message: Sensor Sig Verify Fail has deasserted.

Severity: Info

Description: An implementation has detected a sensor has deasserted.

Action:

No action; information only.

Event ID: 80070202-0701xxxx

Message: Sensor SysBrd Vol Fault has transitioned to critical from a less severe state.

Severity: Error

Description: A sensor has changed to Critical state from a less severe state.

Action:

Check the system-event log.
Check for an error LED on the system board.
Replace any failing device.
Check for a server firmware update.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
(Trained technician only) Replace the system board. See "Removing the system board" and "Installing the system board" sections in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID: 806f0013-1701xxxx

Message: A front panel NMI has occurred on system %1. (%1 = CIM_ComputerSystem.ElementName).

Severity: Error

Description: An operator information panel NMI/diagnostic interrupt has occurred.

Action:

Check the device driver.
Reinstall the device driver.
Update all device drivers to the latest level.
Update the firmware (UEFI and IMM2). See "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID: 806f0313-1701xxxx

Message: A software NMI has occurred on system %1. (%1 = CIM_ComputerSystem.ElementName).

Severity: Error

Description: A software NMI has occurred

Action:

Check the device driver.
Reinstall the device driver.
Update all device drivers to the latest level.
Update the firmware (UEFI and IMM2). See "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).

Event ID: 81030012-2301xxxx

Message: Sensor OS RealTime Mod state has deasserted.

Severity: Info

Description: OS RealTime Mod state has deasserted.

Action:

No action; information only.

Event ID: 80070219-0701xxxx

Message: Sensor SysBrd Fault has transitioned to critical.

Severity: Error

Description: A sensor has changed to Critical state from a less severe state.

Action:

Check the system-event log.
Check for an error LED on the system board.
Replace any failing device.
Check for a server firmware update.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
(Trained technician only) Replace the system board.

Event ID: 806f020f-2201xxxx

Message: The System %1 encountered a POST Progress. (%1 = CIM_ComputerSystem.ElementName).

Severity: Info

Description: A POST progress has been detected. (Sensor = Progress).

Action:

No action; information only.

Event ID: 806f0312-2201xxxx

Message: Entry to aux log has asserted.

Severity: Info

Description: Entry to aux log has been detected.

Action:

No action; information only.

Event ID: 80080128-2101xxxx

Message: Low security jumper presence has asserted.

Severity: Info

Description: The low security jumper has been detected.

Action:

No action; information only.

Event ID: 81030006-2101xxxx

Message: Sig verify fail has deasserted.

Severity: Info

Description: The sig verify fail has deasserted.

Action:

No action; information only.

Web interface messages

Event ID: 40000001-00000000

Message: IMM Network Initialization Complete.

Severity: Info

Description: An IMM network has completed initialization.

Action:

No action; information only.

Event ID: 40000002-00000000

Message: Certificate Authority [arg1] has detected a [arg2] Certificate Error.

Severity: Error

Description: A problem has occurred with the SSL Server, SSL Client, or SSL Trusted CA certificate that has been imported into the IMM. The imported certificate must contain a public key that corresponds to the key pair that was previously generated by the Generate a New Key and Certificate Signing Request link.

Action:

Make sure that the certificate that you are importing is correct and correctly generated.
Try importing the certificate again.

Event ID: 40000003-00000000

Message: Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: The specified user has changed the Ethernet data rate of the Integrated Management Module external network interface to the specified value.

Action:

No action; information only.

Event ID: 40000004-00000000

Message: Ethernet Duplex setting modified from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: The specified user has changed the Ethernet duplex setting of the Integrated Management Module external network interface to the specified value.

Action:

No action; information only.

Event ID: 40000005-00000000

Message: Ethernet MTU setting modified from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: The specified user has changed the Ethernet maximum transmission unit (MTU) setting of the Integrated Management Module external network interface to the specified value.

Action:

No action; information only.

Event ID: 40000006-00000000

Message: Ethernet locally administered MAC address modified from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: The specified user has changed the Ethernet locally administered MAC address of the Integrated Management Module external network interface to the specified value.

Action:

No action; information only.

Event ID: 40000007-00000000

Message: Ethernet interface [arg1] by user [arg2].

Severity: Info

Description: The specified user has enabled or disabled the Ethernet interface.

Action:

No action; information only.

Event ID: 40000008-00000000

Message: Host name set to [arg1] by user [arg2].

Severity: Info

Description: The specified user has changed the Integrated Management Module host name.

Action:

No action; information only.

Event ID: 40000009-00000000

Message: IP address of network interface modified from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: The specified user has changed the IP address of the Integrated Management Module external network interface to the specified value.

Action:

No action; information only.

Event ID: 4000000a-00000000

Message: IP subnet mask of network interface modified from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: The specified user has changed the subnet mask of the Integrated Management Module external network interface to the specified value.

Action:

No action; information only.

Event ID: 4000000b-00000000

Message: IP address of default gateway modified from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: The specified user has changed the gateway address of the Integrated Management Module external network interface to the specified value.

Action:

No action; information only.

Event ID: 4000000c-00000000

Message: OS Watchdog response [arg1] by [arg2].

Severity: Info

Description: This message is for the use case where an OS Watchdog has been enabled or disabled by a user.

Action:

No action; information only.

Event ID: 4000000d-00000000

Message: DHCP[%1] failure, no IP address assigned. (%1 = IP address, xxx.xxx.xxx.xxx).

Severity: Info

Description: A DHCP server has failed to assign an IP address to the IMM.

Action:

Complete the following steps until the problem is solved:

Make sure that the Chassis Management Module network cable is connected.
Make sure that there is a DHCP server on the network that can assign an IP address to the IMM.

Event ID: 4000000e-00000000

Message: Remote Login Successful. Login ID: [arg1] from [arg2] at IP address [arg3].

Severity: Info

Description: The specified user has logged in to the Integrated Management Module.

Action:

No action; information only.

Event ID: 4000000f-00000000

Message: Attempting to %1 server %2 by user %3. (%1 = Power Up, Power Down, Power Cycle, or Reset; %2 = IBM_ComputerSystem.ElementName; %3 = user ID).

Severity: Info

Description: A user has used the IMM to perform a power function on the server.

Action:

No action; information only.

Event ID: 40000010-00000000

Message: Security: Userid: '%1' had %2 login failures from Web client at IP address %3. (%1 = user ID; %2 = MaximumSuccessiveLoginFailures (currently set to 5 in the firmware); %3 = IP address, xxx.xxx.xxx.xxx).

Severity: Error

Description: A user has exceeded the maximum number of unsuccessful login attempts from a Web browser and has been prevented from logging in for the lockout period.

Action:

Complete the following steps until the problem is solved:

Make sure that the correct login ID and password are being used.
Have the system administrator reset the login ID or password.

Event ID: 40000011-00000000

Message: Security: Login ID: '%1' had %2 login failures from CLI at %3. (%1 = user ID; %2 = MaximumSuccessiveLoginFailures (currently set to 5 in the firmware); %3 = IP address, xxx.xxx.xxx.xxx).

Severity: Error

Description: A user has exceeded the maximum number of unsuccessful login attempts from the command-line interface and has been prevented from logging in for the lockout period.

Action:

Complete the following steps until the problem is solved:

Make sure that the correct login ID and password are being used.
Have the system administrator reset the login ID or password.

Event ID: 40000012-00000000

Message: Remote access attempt failed. Invalid userid or password received. Userid is '%1' from Web browser at IP address %2. (%1 = user ID; %2 = IP address, xxx.xxx.xxx.xxx).

Severity: Error

Description: A user has attempted to log in from a Web browser by using an invalid login ID or password.

Action:

Make sure that the correct login ID and password are being used.
Have the system administrator reset the login ID or password.

Event ID: 40000013-00000000

Message: Remote access attempt failed. Invalid userid or password received. Userid is '%1' from Telnet client at IP address %2. (%1 = user ID; %2 = IP address, xxx.xxx.xxx.xxx).

Severity: Error

Description: A user has attempted to log in from a Telnet session by using an invalid login ID or password.

Action:

Make sure that the correct login ID and password are being used.
Have the system administrator reset the login ID or password.

Event ID: 40000014-00000000

Message: The [arg1] on system [arg2] cleared by user [arg3].

Severity: Info

Description: The specified user has deleted system log events or audit log events.

Action:

No action; information only.

Event ID: 40000015-00000000

Message: IMM reset was initiated by user %1. (%1 = user ID).

Severity: Info

Description: The Integrated Management Module has been reset. The logs provide additional details.

Action:

No action; information only.

Event ID: 40000016-00000000

Message: ENET[0] DHCP-HSTN=%1, DN=%2, IP@=%3, SN=%4, GW@=%5, DNS1@=%6. (%1 = CIM_DNSProtocolEndpoint.Hostname; %2 = CIM_DNSProtocolEndpoint.DomainName; %3 = CIM_IPProtocolEndpoint.IPv4Address; %4 = CIM_IPProtocolEndpoint.SubnetMask; %5 = IP address, xxx.xxx.xxx.xxx; %6 = IP address, xxx.xxx.xxx.xxx).

Severity: Info

Description: The DHCP server has assigned an IMM IP address and configuration.

Action:

No action; information only.

Event ID: 40000017-00000000

Message: ENET[0] IP-Cfg:HstName=%1, IP@%2, NetMsk=%3, GW@=%4. (%1 = CIM_DNSProtocolEndpoint.Hostname; %2 = CIM_StaticIPSettingData.IPv4Address; %3 = CIM_StaticIPSettingData.SubnetMask; %4 = CIM_StaticIPSettingData.DefaultGatewayAddress).

Severity: Info

Description: An IMM IP address and configuration have been assigned using client data.

Action:

No action; information only.

Event ID: 40000018-00000000

Message: LAN: Ethernet[0] interface is no longer active.

Severity: Info

Description: The IMM Ethernet interface has been disabled.

Action:

No action; information only.

Event ID: 40000019-00000000

Message: LAN: Ethernet[0] interface is now active.

Severity: Info

Description: The IMM Ethernet interface has been enabled.

Action:

No action; information only.

Event ID: 4000001a-00000000

Message: DHCP setting changed to [arg1] by user [arg2].

Severity: Info

Description: The specified user has changed the DHCP setting of the Integrated Management Module external network interface.

Action:

No action; information only.

Event ID: 4000001b-00000000

Message: Management Controller [arg1]: Configuration restored from a file by user [arg2].

Severity: Info

Description: The specified user has restored the Integrated Management Module (IMM) configuration from a previously saved configuration file. Some configuration settings might require that the IMM be restarted before they take effect.

Action:

No action; information only.

Event ID: 4000001c-00000000

Message: Watchdog %1 Screen Capture Occurred. (%1 = OS Watchdog or Loader Watchdog),

Severity: Error

Description: An operating system error has occurred, and the screen capture was successful.

Action:

If there was no operating system error, complete the following steps until the problem is solved:

Reconfigure the watchdog timer to a higher value.
Make sure that the IMM Ethernet over USB interface is enabled.
Reinstall the RNDIS or cdc_ether device driver for the operating system.
Disable the watchdog.

If there was an operating system error, check the integrity of the installed operating system.

Event ID: 4000001d-00000000

Message: Watchdog %1 Failed to Capture Screen. (%1 = OS Watchdog or Loader Watchdog).

Severity: Error

Description: An operating system error has occurred, and the screen capture failed.

Action:

Complete the following steps until the problem is solved:

Reconfigure the watchdog timer to a higher value.
Make sure that the IMM Ethernet over USB interface is enabled.
Reinstall the RNDIS or cdc_ether device driver for the operating system.
Disable the watchdog.
Check the integrity of the installed operating system.
Update the IMM firmware.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.

Event ID: 4000001e-00000000

Message: Running the backup IMM main application.

Severity: Error

Description: The IMM was unable to run the primary IMM image and has resorted to running the backup image.

Action: Update the IMM firmware.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.

Event ID: 4000001f-00000000

Message: Please ensure that the IMM is flashed with the correct firmware. The IMM is unable to match its firmware to the server.

Severity: Error

Description: The server does not support the installed IMM firmware version.

Action: Update the IMM firmware to a version that the server supports.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.

Event ID: 4000002a-00000000

Message: [arg1] Firmware mismatch internal to system [arg2]. Please attempt to flash the [arg3] firmware.

Severity: Error

Description: This message is for the use case where a specific type of firmware mismatch has been detected.

Action: No action; information only.

Event ID: 4000002b-00000000

Message: Domain name set to [arg1].

Severity: Info

Description: Domain name set by user.

Action: No action; information only.

Event ID: 4000002c-00000000

Message: Domain Source changed to [arg1] by user [arg2].

Severity: Info

Description: Domain source changed by user.

Action: No action; information only.

Event ID: 4000002d-00000000

Message: DDNS setting changed to [arg1] by user [arg2].

Severity: Info

Description: DDNS setting changed by user.

Action: No action; information only.

Event ID: 4000002e-00000000

Message: DDNS registration successful. The domain name is [arg1].

Severity: Info

Description: DDNS registration and values.

Action: No action; information only.

Event ID: 4000002f-00000000

Message: IPv6 enabled by user [arg1].

Severity: Info

Description: IPv6 protocol is enabled by user.

Action: No action; information only.

Event ID: 40000020-00000000

Message: IMM reset was caused by restoring default values.

Severity: Info

Description: The IMM has been reset because a user has restored the configuration to its default settings.

Action: No action; information only.

Event ID: 40000021-00000000

Message: IMM clock has been set from NTP server %1. (%1 = IBM_NTPService.ElementName).

Severity: Info

Description: The IMM clock has been set to the date and time that is provided by the Network Time Protocol server.

Action: No action; information only.

Event ID: 40000022-00000000

Message: SSL data in the IMM configuration data is invalid. Clearing configuration data region and disabling SSL+H25.

Severity: Error

Description: There is a problem with the certificate that has been imported into the IMM. The imported certificate must contain a public key that corresponds to the key pair that was previously generated through the Generate a New Key and Certificate Signing Request link.

Action:

Make sure that the certificate that you are importing is correct.
Try to import the certificate again.

Event ID: 40000023-00000000

Message: Flash of %1 from %2 succeeded for user %3. (%1 = CIM_ManagedElement.ElementName; %2 = Web or LegacyCLI; %3 = user ID).

Severity: Info

Description: A user has successfully updated one of the following firmware components:

IMM main application
IMM boot ROM
Server firmware (UEFI)
Diagnostics
System power backplane
Remote expansion enclosure power backplane
Integrated service processor
Remote expansion enclosure processor

Action: No action; information only.

Event ID: 40000024-00000000

Message: Flash of %1 from %2 failed for user %3. (%1 = CIM_ManagedElement.ElementName; %2 = Web or LegacyCLI; %3 = user ID).

Severity: Info

Description: An attempt to update a firmware component from the interface and IP address has failed.

Action: Try to update the firmware again.

Event ID: 40000025-00000000

Message: The Chassis Event Log (CEL) on system %1 is 75% full. (%1 = CIM_ComputerSystem.ElementName).

Severity: Info

Description: The IMM event log is 75% full. When the log is full, older log entries are replaced by newer ones.

Action: To avoid losing older log entries, save the log as a text file and clear the log.

Event ID: 40000026-00000000

Message: The Chassis Event Log (CEL) on system %1 is 100% full. (%1 = CIM_ComputerSystem.ElementName).

Severity: Info

Description: The IMM event log is full. When the log is full, older log entries are replaced by newer ones.

Action: To avoid losing older log entries, save the log as a text file and clear the log.

Event ID: 40000027-00000000

Message: %1 Platform Watchdog Timer expired for %2. (%1 = OS Watchdog or Loader Watchdog; %2 = OS Watchdog or Loader Watchdog).

Severity: Error

Description: A Platform Watchdog Timer Expired event has occurred.

Action:

Reconfigure the watchdog timer to a higher value.
Make sure that the IMM Ethernet over USB interface is enabled.
Reinstall the RNDIS or cdc_ether device driver for the operating system.
Disable the watchdog.
Check the integrity of the installed operating system.

Event ID: 40000028-00000000

Message: IMM Test Alert Generated by %1. (%1 = user ID).

Severity: Info

Description: A user has generated a test alert from the IMM.

Action: No action; information only.

Event ID: 40000029-00000000

Message: Security: Userid: '%1' had %2 login failures from an SSH client at IP address %3. (%1 = user ID; %2 = MaximumSuccessiveLoginFailures (currently set to 5 in the firmware); %3 = IP address, xxx.xxx.xxx.xxx).

Severity: Error

Description: A user has exceeded the maximum number of unsuccessful login attempts from SSH and has been prevented from logging in for the lockout period.

Action:

Make sure that the correct login ID and password are being used.
Have the system administrator reset the login ID or password.

Event ID: 40000030-00000000

Message: IPv6 disabled by user [arg1].

Severity: Info

Description: IPv6 protocol is disabled by user.

Action: No action; information only.

Event ID: 40000031-00000000

Message: IPv6 static IP configuration enabled by user [arg1].

Severity: Info

Description: IPv6 static address assignment method is enabled by user.

Action: No action; information only.

Event ID: 40000032-00000000

Message: IPv6 DHCP enabled by user [arg1].

Severity: Info

Description: IPv6 DHCP assignment method is enabled by user.

Action: No action; information only.

Event ID: 40000033-00000000

Message: IPv6 stateless auto-configuration enabled by user [arg1].

Severity: Info

Description: IPv6 statless auto-assignment method is enabled by user.

Action: No action; information only.

Event ID: 40000034-00000000

Message: IPv6 static IP configuration disabled by user [arg1].

Severity: Info

Description: IPv6 static assignment method is disabled by user.

Action: No action; information only.

Event ID: 40000035-00000000

Message: IPv6 DHCP disabled by user [arg1].

Severity: Info

Description: IPv6 DHCP assignment method is disabled by user.

Action: No action; information only.

Event ID: 40000036-00000000

Message: IPv6 stateless auto-configuration disabled by user [arg1].

Severity: Info

Description: IPv6 statless auto-assignment method is disabled by user.

Action: No action; information only.

Event ID: 40000037-00000000

Message: ENET[[arg1]] IPv6- LinkLocal:HstName=[arg2], IP@=[arg3] ,Pref=[arg4].

Severity: Info

Description: IPv6 Link Local address is active.

Action: No action; information only.

Event ID: 40000038-00000000

Message: ENET[[arg1]] IPv6- Static:HstName=[arg2], IP@=[arg3],Pref=[arg4], GW@=[arg5].

Severity: Info

Description: IPv6Static address is active.

Action: No action; information only.

Event ID: 40000039-00000000

Message: ENET[[arg1]] DHCPv6- HSTN=[arg2], DN=[arg3], IP@=[arg4], Pref=[arg5].

Severity: Info

Description: IPv6 DHCP-assigned address is active.

Action: No action; information only.

Event ID: 4000003a-00000000

Message: IPv6 static address of network interface modified from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user modifies the IPv6 static address of a Management Controller.

Action: No action; information only.

Event ID: 4000003b-00000000

Message: DHCPv6 failure, no IP address assigned.

Severity: Warning

Description: A DHCPv6 server fails to assign an IP address to a Management Controller.

Action: No action; information only.

Event ID: 4000003c-00000000

Message: Platform Watchdog Timer expired for [arg1].

Severity: Error

Description: An implementation has detected an OS Loader Watchdog Timer Expired.

Action: No action; information only.

Event ID: 4000003d-00000000

Message: Telnet port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the telnet port number.

Action: No action; information only.

Event ID: 4000003e-00000000

Message: SSH port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the SSH port number.

Action: No action; information only.

Event ID: 4000003f-00000000

Message: Web-HTTP port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the Web HTTP port number.

Action: No action; information only.

Event ID: 40000040-00000000

Message: Web-HTTPS port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the Web HTTPS port number.

Action: No action; information only.

Event ID: 40000041-00000000

Message: CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the CIM HTTP port number.

Action: No action; information only.

Event ID: 40000042-00000000

Message: CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the CIM HTTPS port number.

Action: No action; information only.

Event ID: 40000043-00000000

Message: SNMP Agent port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the SNMP Agent port number.

Action: No action; information only.

Event ID: 40000044-00000000

Message: SNMP Traps port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the SNMP Traps port number.

Action: No action; information only.

Event ID: 40000045-00000000

Message: Syslog port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the Syslog receiver port number.

Action: No action; information only.

Event ID: 40000046-00000000

Message: Remote Presence port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the Remote Presence port number.

Action: No action; information only.

Event ID: 40000047-00000000

Message: LED [arg1] state changed to [arg2] by [arg3].

Severity: Info

Description: A user has modified the state of an LED.

Action: No action; information only.

Event ID: 40000048-00000000

Message: Inventory data changed for device [arg1], new device data hash=[arg2], new master data hash=[arg3].

Severity: Info

Description: Something has caused the physical inventory to change.

Action: No action; information only.

Event ID: 40000049-00000000

Message: SNMP [arg1] enabled by user [arg2].

Severity: Info

Description: A user enabled SNMPv1 or SNMPv3 or Traps.

Action: No action; information only.

Event ID: 4000004a-00000000

Message: SNMP [arg1] disabled by user [arg2] .

Severity: Info

Description: A user disabled SNMPv1 or SNMPv3 or Traps.

Action: No action; information only.

Event ID: 4000004b-00000000

Message: SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address=[arg5].

Severity: Info

Description: A user changed the SNMP community string.

Action: No action; information only.

Event ID: 4000004c-00000000

Message: LDAP Server configuration set by user [arg1]: SelectionMethod=[arg2], DomainName=[arg3], Server1=[arg4], Server2=[arg5], Server3=[arg6], Server4=[arg7].

Severity: Info

Description: A user changed the LDAP server configuration.

Action: No action; information only.

Event ID: 4000004d-00000000

Message: LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7], GroupAttribute=[arg8], LoginAttribute=[arg9].

Severity: Info

Description: A user configured an LDAP Miscellaneous setting.

Action: No action; information only.

Event ID: 4000004e-00000000

Message: Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3], StopBits=[arg4], Parity=[arg5], SessionTerminateSequence=[arg6].

Severity: Info

Description: A user configured the Serial Port mode.

Action: No action; information only.

Event ID: 4000004f-00000000

Message: Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust=[arg4], Timezone=[arg5].

Severity: Info

Description: A user configured the Date and Time settings.

Action: No action; information only.

Event ID: 40000050-00000000

Message: Server General Settings set by user [arg1]: Name=[arg2], Contact=[arg3], Location=[arg4], Room=[arg5], RackID=[arg6], Rack U-position=[arg7].

Severity: Info

Description: A user configured the Location setting.

Action: No action; information only.

Event ID: 40000051-00000000

Message: Server Power Off Delay set to [arg1] by user [arg2].

Severity: Info

Description: A user configured the Server Power Off Delay.

Action: No action; information only.

Event ID: 40000052-00000000

Message: Server [arg1] scheduled for [arg2] at [arg3] by user [arg4].

Severity: Info

Description: A user configured a Server Power action at a specific time.

Action: No action; information only.

Event ID: 40000053-00000000

Message: Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4].

Severity: Info

Description: A user configured a recurring Server Power Action.

Action: No action; information only.

Event ID: 40000054-00000000

Message: Server [arg1] [arg2] cleared by user [arg3].

Severity: Info

Description: A user cleared a Server Power Action.

Action: No action; information only.

Event ID: 40000055-00000000

Message: Synchronize time setting by user [arg1]: Mode=[arg2], NTPServerHost=[arg3]:[arg4],NTPUpdateFrequency=[arg5].

Severity: Info

Description: A user configured the Date and Time synchronize settings.

Action: No action; information only

Event ID: 40000056-00000000

Message: SMTP Server set by user [arg1] to [arg2]:[arg3].

Severity: Info

Description: A user configured the SMTP server.

Action: No action; information only.

Event ID: 40000057-00000000

Message: Telnet [arg1] by user [arg2].

Severity: Info

Description: A user enables or disables Telnet services.

Action: No action; information only.

Event ID: 40000058-00000000

Message: DNS servers set by user [arg1]: UseAdditionalServers=[arg2], PreferredDNStype=[arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6], IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9].

Severity: Info

Description: A user configures the DNS servers.

Action: No action; information only.

Event ID: 40000059-00000000

Message: LAN over USB [arg1] by user [arg2].

Severity: Info

Description: A user configured USB-LAN.

Action: No action; information only.

Event ID: 4000005a-00000000

Message: LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB-LAN port=[arg3].

Severity: Info

Description: A user configured USB-LAN port forwarding.

Action: No action; information only.

Event ID: 4000005b-00000000

Message: Secure Web services (HTTPS) [arg1] by user [arg2].

Severity: Info

Description: A user enables or disables Secure Web services.

Action: No action; information only.

Event ID: 4000005c-00000000

Message: Secure CIM/XML(HTTPS) [arg1] by user [arg2].

Severity: Info

Description: A user enables or disables Secure CIM/XML services.

Action: No action; information only.

Event ID: 4000005d-00000000

Message: Secure LDAP [arg1] by user [arg2].

Severity: Info

Description: A user enables or disables Secure LDAP services.

Action: No action; information only.

Event ID: 4000005e-00000000

Message: SSH [arg1] by user [arg2].

Severity: Info

Description: A user enables or disables SSH services.

Action: No action; information only.

Event ID: 4000005f-00000000

Message: Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5].

Severity: Info

Description: A user configures Server Timeouts.

Action: No action; information only.

Event ID: 40000060-00000000

Message: License key for [arg1] added by user [arg2].

Severity: Info

Description: A user installs License Key.

Action: No action; information only.

Event ID: 40000061-00000000

Message: License key for [arg1] removed by user [arg2].

Severity: Info

Description: A user removes a License Key.

Action: No action; information only.

Event ID: 40000062-00000000

Message: Global Login General Settings set by user [arg1]: AuthenticationMethod=[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4].

Severity: Info

Description: A user changes the Global Login General Settings.

Action: No action; information only.

Event ID: 40000063-00000000

Message: Global Login Account Security set by user[arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8], MinimumDifferentCharacters=[arg9], DefaultIDExpired=[arg10], ChangePasswordFirstAccess=[arg11].

Severity: Info

Description: A user changes the Global Login Account Security Settings to Legacy.

Action: No action; information only.

Event ID: 40000064-00000000

Message: User [arg1] created.

Severity: Info

Description: A user account was created.

Action: No action; information only.

Event ID: 40000065-00000000

Message: User [arg1] removed.

Severity: Info

Description: A user account was deleted.

Action: No action; information only.

Event ID: 40000066-00000000

Message: User [arg1] password modified.

Severity: Info

Description: A user account was changed.

Action: No action; information only.

Event ID: 40000067-00000000

Message: User [arg1] role set to [arg2].

Severity: Info

Description: A user account role assigned.

Action: No action; information only.

Event ID: 40000068-00000000

Message: User [arg1] custom privileges set: [arg2].

Severity: Info

Description: User account privileges assigned.

Action: No action; information only.

Event ID: 40000069-00000000

Message: User [arg1] for SNMPv3 set: AuthenticationProtocol=[arg2], PrivacyProtocol=[arg3], AccessType=[arg4], HostforTraps=[arg5].

Severity: Info

Description: User account SNMPv3 settings changed.

Action: No action; information only.

Event ID: 4000006a-00000000

Message: SSH Client key added for user [arg1].

Severity: Info

Description: User locally defined an SSH Client key.

Action: No action; information only.

Event ID: 4000006b-00000000

Message: SSH Client key imported for user [arg1] from [arg2].

Severity: Info

Description: User imported an SSH Client key.

Action: No action; information only.

Event ID: 4000006c-00000000

Message: SSH Client key removed from user [arg1].

Severity: Info

Description: User removed an SSH Client key.

Action: No action; information only.

Event ID: 4000006d-00000000

Message: Management Controller [arg1]: Configuration saved to a file by user [arg2].

Severity: Info

Description: A user saves a Management Controller configuration to a file.

Action: No action; information only.

Event ID: 4000006e-00000000

Message: Alert Configuration Global Event Notification set by user [arg1]: RetryLimit=[arg2], RetryInterval=[arg3], EntryInterval=[arg4].

Severity: Info

Description: A user changes the Global Event Notification settings.

Action: No action; information only.

Event ID: 4000006f-00000000

Message: Alert Recipient Number [arg1] updated: Name=[arg2], DeliveryMethod=[arg3], Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8].

Severity: Info

Description: A user adds or updates an Alert Recipient.

Action: No action; information only.

Event ID: 40000070-00000000

Message: SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2], AllowedFilters=[arg3].

Severity: Info

Description: A user enabled the SNMP Traps configuration.

Action: No action; information only.

Event ID: 40000071-00000000

Message: The power cap value changed from [arg1] watts to [arg2] watts by user [arg3].

Severity: Info

Description: Power Cap values changed by user.

Action: No action; information only.

Event ID: 40000072-00000000

Message: The minimum power cap value changed from [arg1] watts to [arg2] watts.

Severity: Info

Description: Minimum Power Cap value changed.

Action: No action; information only.

Event ID: 40000073-00000000

Message: The maximum power cap value changed from [arg1] watts to [arg2] watts.

Severity: Info

Description: Maximum Power Cap value changed.

Action: No action; information only.

Event ID: 40000074-00000000

Message: The soft minimum power cap value changed from [arg1] watts to [arg2] watts.

Severity: Info

Description: Soft Minimum Power Cap value changed.

Action: No action; information only.

Event ID: 40000075-00000000

Message: The measured power value exceeded the power cap value.

Severity: Warning

Description: Power exceeded cap.

Action: No action; information only.

Event ID: 40000076-00000000

Message: The new minimum power cap value exceeded the power cap value.

Severity: Warning

Description: Minimum Power Cap exceeds Power Cap.

Action: No action; information only.

Event ID: 40000077-00000000

Message: Power capping was activated by user [arg1].

Severity: Info

Description: Power capping activated by user.

Action: No action; information only.

Event ID: 40000078-00000000

Message: Power capping was deactivated by user [arg1].

Severity: Info

Description: Power capping deactivated by user.

Action: No action; information only.

Event ID: 40000079-00000000

Message: Static Power Savings mode has been turned on by user [arg1].

Severity: Info

Description: Static Power Savings mode turned on by user.

Action: No action; information only.

Event ID: 4000007a-00000000

Message: Static Power Savings mode has been turned off by user [arg1].

Severity: Info

Description: Static Power Savings mode turned off by user.

Action: No action; information only.

Event ID: 4000007b-00000000

Message: Dynamic Power Savings mode has been turned on by user [arg1].

Severity: Info

Description: Dynamic Power Savings mode turned on by user.

Action: No action; information only.

Event ID: 4000007c-00000000

Message: Dynamic Power Savings mode has been turned off by user [arg1].

Severity: Info

Description: Dynamic Power Savings mode turned off by user.

Action: No action; information only.

Event ID: 4000007d-00000000

Message: Power cap and external throttling occurred.

Severity: Info

Description: Power cap and external throttling occurred.

Action: No action; information only.

Event ID: 4000007e-00000000

Message: External throttling occurred.

Severity: Info

Description: External throttling occurred.

Action: No action; information only.

Event ID: 4000007f-00000000

Message: Power cap throttling occurred.

Severity: Info

Description: Power cap throttling occurred.

Action: No action; information only.

Event ID: 40000080-00000000

Message: Remote Control session started by user [arg1] in [arg2] mode.

Severity: Info

Description: Remote Control session started

Action: No action; information only.

Event ID: 40000081-00000000

Message: PXE boot requested by user [arg1].

Severity: Info

Description: PXE boot requested.

Action: No action; information only.

Event ID: 40000082-00000000

Message: The measured power value has returned below the power cap value.

Severity: Info

Description: Power exceeded cap recovered.

Action: No action; information only.

Event ID: 40000083-00000000

Message: The new minimum power cap value has returned below the power cap value.

Severity: Info

Description: Minimum Power Cap exceeds Power Cap recovered.

Action: No action; information only.

Event ID: 40000084-00000000

Message: IMM firmware mismatch between nodes [arg1] and [arg2]. Please attempt to flash the IMM firmware to the same level on all nodes.

Severity: Info

Description: A mismatch of IMM firmware has been detected between nodes.

Action: No action; information only.

Event ID: 40000085-00000000

Message: FPGA firmware mismatch between nodes [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes.

Severity: Error

Description: A mismatch of FPGA firmware has been detected between nodes.

Action: No action; information only.

Event ID: 40000086-00000000

Message: Test Call Home Generated by user [arg1].

Severity: Info

Description: Test Call Home generated by user.

Action: No action; information only.

Event ID: 40000087-00000000

Message: Manual Call Home by user [arg1]: [arg2].

Severity: Info

Description: Manual Call Home by user.

Action: No action; information only.

Event ID: 40000088-00000000

Message: Management Controller [arg1]: Configuration restoration from a file by user [arg2] completed.

Severity: Info

Description: This message is for the use case where a user restores a Management Controller configuration from a file and it completes.

Action: No action; information only.

Event ID: 40000089-00000000

Message: Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to complete.

Severity: Info

Description: This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to complete.

Action: No action; information only.

Event ID: 4000008a-00000000

Message: Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to start.

Severity: Info

Description: This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to start.

Action: No action; information only.

Event ID: 4000008b-00000000

Message: One or more of the Storage Management IP addresses has changed.

Severity: Info

Description: This message is for the use case where an IP address for the Storage Management has changed.

Action: No action; information only.

Diagnostic messages

Message number: 089-801-xxx

Component: CPU

Test: CPU Stress Test

State: Aborted

Description: Internal program error.

Action:

Turn off and restart the system.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Run the test again.
Make sure that the system firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. See "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Run the test again.
Turn off and restart the system if necessary to recover from a hung state.
Run the test again.
Replace the following components one at a time, in the order shown, and run this test again to determine whether the problem has been solved:
1. (Trained service technician only) Microprocessor board
2. (Trained service technician only) Microprocessor
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 089-802-xxx

Component: CPU

Test: CPU Stress Test

State: Aborted

Description: System resource availability error.

Action:

Turn off and restart the system.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Run the test again.
Make sure that the system firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For the latest level of firmware, go to http://www.ibm.com/support/docview.wss?uid=psg1MIGR-4JTS2T and select your system to display a matrix of available firmware.
Run the test again.
Turn off and restart the system if necessary to recover from a hung state.
Run the test again.
Make sure that the system firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Run the test again.
Replace the following components one at a time, in the order shown, and run this test again to determine
whether the problem has been solved:
1. (Trained service technician only) Microprocessor board
2. (Trained service technician only) Microprocessor
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 089-901-xxx

Component: CPU

Test: CPU Stress Test

State: Failed

Description: Test failure.

Action:

Turn off and restart the system if necessary to recover from a hung state.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Run the test again.
Make sure that the system firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Run the test again.
Turn off and restart the system if necessary to recover from a hung state.
Run the test again.
Replace the following components one at a time, in the order shown, and run this test again to determine
whether the problem has been solved:
1. (Trained service technician only) Microprocessor board
2. (Trained service technician only) Microprocessor
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-801-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: the IMM returned an incorrect response length.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-802-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: the test cannot be completed for an unknown reason.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-803-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: the node is busy; try later.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-804-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: invalid command.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-805-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: invalid command for the given LUN.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-806-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: timeout while processing the command.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-807-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: out of space.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-808-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: reservation canceled or invalid reservation ID.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-809-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: request data was truncated.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-810-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: request data length is invalid.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-811-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: request data field length limit is exceeded.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-812-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: a parameter is out of range.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-813-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: cannot return the number of requested data bytes.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-814-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: requested sensor, data, or record is not present.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-815-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: invalid data field in the request.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-816-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: the command is illegal for the specified sensor or record type.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-817-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: a command response could not be provided.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-818-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: cannot execute a duplicated request.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-819-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: a command response could not be provided; the SDR repository is in update mode.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-820-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: a command response could not be provided; the device is in firmware update mode.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-821-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: a command response could not be provided; IMM initialization is in progress.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-822-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: the destination is unavailable.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-823-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: cannot execute the command; insufficient privilege level.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-824-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Aborted

Description: IMM2 I2C test stopped: cannot execute the command.

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-000-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Pass

Description: The test passed.

Action:

No action; information only.

Message number: 166-901-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Failed

Description: IMM2 indicates failure in RTMM bus (Bus 0).

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
Remove power from the system.
(Trained service technician only) Replace the system board.
Reconnect the system to power and turn on the system.
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-903-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Failed

Description: The IMM2 indicates a failure in LED bus (Bus 2).

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Turn off the server and disconnect the power cord from the server; then, reconnect power cord.
Reconnect the system to the power source and turn on the system, then, run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 166-907-xxx

Component: IMM2

Test: IMM2 I2C Test

State: Failed

Description: The IMM2 indicates a failure in the temperature sensor (Bus 6).

Action:

Turn off the system and disconnect it from the power source. You must disconnect the system from AC power to reset the IMM2.
After 45 seconds, reconnect the system to the power source and turn on the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover are installed and completely closed.
Run the test again.
Turn off the system and disconnect it from the power source.
Trained service technician only) Replace the system board.
Reconnect the system to the power source and turn on the system.
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL

Message number: 201-801-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test canceled: the system UEFI programmed the memory controller with an invalid CBAR address.

Action:

Turn off and restart the system.
Run the test again.
Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 201-802-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test canceled: the end address in the E820 function is less than 16 MB.

Action:

Turn off and restart the system.
Run the test again.
Make sure that all DIMMs are enabled in the Setup utility.
Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 )
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 201-803-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test canceled: could not enable the processor cache.

Action:

Turn off and restart the system.
Run the test again.
Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 201-804-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test canceled: the memory controller buffer request failed.

Action:

Turn off and restart the system.
Run the test again.
Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 201-805-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test canceled: the memory controller display/alter write operation was not completed.

Action:

Turn off and restart the system.
Run the test again.
Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 201-806-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test canceled: the memory controller fast scrub operation was not completed.

Action:

Turn off and restart the system.
Run the test again.
Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 201-807-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test canceled: the memory controller buffer free request failed.

Action:

Turn off and restart the system.
Run the test again.
Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 201-808-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test canceled: memory controller display/alter buffer execute error.

Action:

Turn off and restart the system.
Run the test again.
Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 201-809-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test canceled program error: operation running fast scrub.

Action:

Turn off and restart the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 201-810-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test stopped: unknown error code xxx received in COMMONEXIT procedure.

Action:

Turn off and restart the system.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 201-901-xxx

Component: Memory

Test: Memory Test

State: Failed

Description: Test failure: single-bit error, failing DIMM z.

Action:

Turn off the system and disconnect it from the power source.
Reseat DIMM z.
Reconnect the system to power and turn on the system.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
Replace the failing DIMMs.
Re-enable all memory in the Setup utility. For more information, see "Using the Setup utility" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
Replace the failing DIMM.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 201-902-xxx

Component: Memory

Test: Memory Test

State: Failed

Description: Test failure: single-bit and multi-bit error, failing DIMM z

Action:

Turn off the system and disconnect it from the power source.
Reseat DIMM z.
Reconnect the system to power and turn on the system.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
Replace the failing DIMMs.
Re-enable all memory in the Setup utility. For more information, see "Using the Setup utility" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 202-801-xxx

Component: Memory

Test: Memory Stress Test

State: Aborted

Description: Internal program error.

Action:

Turn off and restart the system.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/ support/docview.wss?uid=psg1SERVDSA.
Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
Turn off and restart the system if necessary to recover from a hung state.
Run the memory diagnostics to identify the specific failing DIMM.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 202-802-xxx

Component: Memory

Test: Memory Stress Test

State: Failed

Description: General error: memory size is insufficient to run the test.

Action:

Make sure that all memory is enabled by checking the Available System Memory in the Resource Utilization section of the DSA event log. If necessary, enable all memory in the Setup utility. For more information, see "Using the Setup utility" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Run the test again.
Run the standard memory test to validate all memory.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 202-901-xxx

Component: Memory

Test: Memory Stress Test

State: Failed

Description: Test failure.

Action:

Run the standard memory test to validate all memory.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Turn off the system and disconnect it from power.
Reseat the DIMMs.
Reconnect the system to power and turn on the system.
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 215-801-xxx

Component: Optical Drive

Test:

Verify Media Installed
Read/Write Test
Self-Test

Messages and actions apply to all three tests.

State: Aborted

Description: Unable to communicate with the device driver.

Action:

Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Run the test again.
Check the drive cabling at both ends for loose or broken connections or damage to the cable. Replace the cable if it is damaged.
Run the test again.
For additional troubleshooting information, go to http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-41559.
Run the test again.
Make sure that the system firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
Replace the CD/DVD drive.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 215-802-xxx

Component: Optical Drive

Test:

Verify Media Installed
Read/Write Test
Self-Test

Messages and actions apply to all three tests.

State: Aborted

Description: A read error was encountered.

Action:

Close the media tray and wait 15 seconds.
Run the test again.
Insert a new CD/DVD into the drive and wait for 15 seconds for the media to be recognized.
Run the test again.
Checkthe drive cabling at both ends for loose or broken connections or damage to the cable. Replace the cable if it is damaged.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Run the test again.
For additional troubleshooting information, go to http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-41559.
Run the test again.
Replace the CD/DVD drive.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 215-803-xxx

Component: Optical Drive

Test:

Verify Media Installed
Read/Write Test
Self-Test

Messages and actions apply to all three tests.

State: Failed

Description: The disc might be in use by the system.

Action:

Wait for the system activity to stop.
Run the test again.
Turn off and restart the system.
Run the test again.
Replace the CD/DVD drive.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 215-901-xxx

Component: Optical Drive

Test:

Verify Media Installed
Read/Write Test
Self-Test

Messages and actions apply to all three tests.

State: Aborted

Description: Drive media is not detected.

Action:

Insert a CD/DVD into the DVD drive or try a new media, and wait for 15 seconds.
Run the test again.
Check the drive cabling at both ends for loose or broken connections or damage to the cable. Replace the cable if it is damaged.
Run the test again.
For additional troubleshooting information, go to http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-41559.
Run the test again.
Replace the CD/DVD drive.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 215-902-xxx

Component: Optical Drive

Test:

Verify Media Installed
Read/Write Test
Self-Test

Messages and actions apply to all three tests.

State: Failed

Description: Read miscompare.

Action:

Insert a CD/DVD into the drive or try a new media, and wait for 15 seconds.
Run the test again.
Check the drive cabling at both ends for loose or broken connections or damage to the cable. Replace the cable if it is damaged.
Run the test again.
For additional troubleshooting information, go to http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-41559.
Run the test again.
Replace the CD/DVD drive.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 215-903-xxx

Component: Optical Drive

Test:

Verify Media Installed
Read/Write Test
Self-Test

Messages and actions apply to all three tests.

State: Aborted

Description: Could not access the drive.

Action:

Insert a CD/DVD into the drive or try a new media, and wait for 15 seconds.
Run the test again.
Check the drive cabling at both ends for loose or broken connections or damage to the cable. Replace the cable if it is damaged.
Run the test again.
Make sure that the DSA code is at the latest level. For more information and to download the utilities, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
Run the test again.
For additional troubleshooting information, go to http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-41559.
Run the test again.
Replace the CD/DVD drive.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 217-000-000

Component: SAS/SATA Hard Drive

Test: Disk Drive Test

State: Pass

Description: The test passed.

Action:

No action; information only.

Message number: 217-800-000

Component: SAS/SATA Hard Drive

Test: Disk Drive Test

State: Aborted

Description: The test was canceled.

Action:

Reseat all hard disk drive backplane connections at both ends.
Reseat the all drives.
Run the test again.
Make sure that the firmware is at the latest level.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 217-900-000

Component: SAS/SATA Hard Drive

Test: Disk Drive Test

State: Failed

Description: The test detected a failure.

Action:

Reseat all hard disk drive backplane connections at both ends.
Reseat the all drives.
Run the test again.
Make sure that the firmware is at the latest level.
Run the test again.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 405-901-xxx

Component: Intel Ethernet Device

Test: Test Control Registers

State: Failed

Description: A failure was detected while testing internal MAC registers.

Action:

Make sure that the component firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see"Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
Replace the component that is causing the error. If the error is caused by an adapter, replace the adapter. Check the PCI Information and Network Settings information in the DSA event log to determine the physical location of the failing component.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 405-902-xxx

Component: Intel Ethernet Device

Test: Test EEPROM

State: Failed

Description: A failure was detected while testing non-volatile RAM.

Action:

Make sure that the component firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582 ).
Run the test again.
Replace the component that is causing the error. If the error is caused by an adapter, replace the adapter. Check the PCI Information and Network Settings information in the DSA event log to determine the physical location of the failing component.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 405-903-xxx

Component: Intel Ethernet Device

Test: Test Internal Memory

State: Failed

Description: A failure was detected while testing internal memory.

Action:

Make sure that the component firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Run the test again.
Check the interrupt assignments in the PCI Hardware section of the DSA event log. If the Ethernet device is sharing interrupts, if possible, use the Setup utility see "Using the Setup utility" section in the in the Problem Determination and Service Guide - IBM System x3100 M4 (2582), to assign a unique interrupt to the device.
Replace the component that is causing the error. If the error is caused by an adapter, replace the adapter. Check the PCI Information and Network Settings information in the DSA event log to determine the physical location of the failing component.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 405-904-xxx

Component: Intel Ethernet Device

Test: Test Interrupt

State: Failed

Description: A failure was detected while testing interrupts.

Action:

Make sure that the component firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Run the test again.
Check the interrupt assignments in the PCI Hardware section of the DSA event log. If the Ethernet device is sharing interrupts, if possible, use the Setup utility see "Using the Setup utility" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582), to assign a unique interrupt to the device.
Replace the component that is causing the error. If the error is caused by an adapter, replace the adapter. Check the PCI Information and Network Settings information in the DSA event log to determine the physical location of the failing component.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 405-905-xxx

Component: Intel Ethernet Device

Test: Test Loop back at MAC Layer

State: Failed

Description: A failure was detected during the loopback test at the MAC layer.

Action:

Make sure that the component firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582)
Run the test again.
Replace the component that is causing the error. If the error is caused by an adapter, replace the adapter. Check the PCI Information and Network Settings information in the DSA event log to determine the physical location of the failing component.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 405-906-xxx

Component: Intel Ethernet Device

Test: Test Loop back at Physical Layer

State: Failed

Description: A failure was detected during the loopback test at the physical layer.

Action:

Check the Ethernet cable for damage and make sure that the cable type and connection are correct.
Make sure that the component firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Run the test again.
Replace the component that is causing the error. If the error is caused by an adapter, replace the adapter. Check the PCI Information and Network Settings information in the DSA event log to determine the physical location of the failing component.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Message number: 405-907-xxx

Component: Intel Ethernet Device

Test: Test LEDs

State: Failed

Description: A failure was detected while verifying operation of the status LEDs.

Action:

Make sure that the component firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Problem Determination and Service Guide - IBM System x3100 M4 (2582).
Run the test again.
Replace the component that is causing the error. If the error is caused by an adapter, replace the adapter. Check the PCI Information and Network Settings information in the DSA event log to determine the physical location of the failing component.
If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Document Location

Worldwide

Operating System

System x:Operating system independent / None

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Error messages - IBM System x3100 M4 (2582)

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