Troubleshooting
Problem
CM starts but different product error messages are logged including 'CM-SYS-5025 Content Manager cannot update an object because of an unexpected content store database error. Error opening required code-set conversion object file.. SQLCODE=-23104'
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF016","label":"Linux"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
Cognos Business Intelligence
Software version:
10.2.1
Operating system(s):
Linux
Document number:
253809
Modified date:
07 May 2025
UID
swg21687182
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