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Troubleshooting
Problem
When started,the agent works fine but there are error messages into the agent and aixData provider log files. These errors are likely preventing some metrics from being collected.
Symptom
ITM 6.2.3 FP1 Unix OS agent is configured to run as non-root and SecureMain has been executed.
Error messages are written into most of the agent log files and are correlated.
In example:
<hostname>_ux_1356613205.log
Insecure dependency in `` while running setuid at /opt/IBM/ITM/aix526/ux/bin/aixDataProvider.pl line 284.
<hostname>_ux_aixdp_daemon_50dc465b-01.log
(50DC49E1.0001-1:aixdp_daemon.cpp,2273,"reply_filesystems_request") Data collection failure
<hostname>_ux_kuxagent_50dc4655-01.log
(50DC48B5.0035-B:disk_space.cpp,278,"addSTGValues") No STG data found for: '/usr/local/Tivoli '
(50DC48B5.0036-B:disk_space.cpp,278,"addSTGValues") No STG data found for: '/opt/dummy1'
(50DC48B5.0037-B:disk_space.cpp,278,"addSTGValues") No STG data found for: '/appl/dummy2 '
[{"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"ITM Agent UNIX V6","Platform":[{"code":"PF002","label":"AIX"}],"Version":"6.2.3.1","Edition":"","Line of Business":{"code":"LOB67","label":"IT Automation \u0026 App Modernization"}}]
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Document Information
More support for:
Tivoli Monitoring
Software version:
6.2.3.1
Operating system(s):
AIX
Document number:
216393
Modified date:
10 July 2024
UID
swg21622072
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