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The error "javax.servlet.ServletException: Filter [MessageTraceFilter]:" is seen on the browser on the attempt to login on the IBM CMIS for FileNet index.jsp web page

Troubleshooting


Problem

The error "javax.servlet.ServletException: Filter [MessageTraceFilter]:" is seen on the browser on the attempt to login on the IBM CMIS for FileNet index.jsp web page

Symptom

The following 2 errors are seen;
1. Error "javax.servlet.ServletException: Filter [MessageTraceFilter]:" is seen on the browser

2. The SystemOut.log for IBM CMIS application server (JVM) contains this error:
com.ibm.ws.webcontainer.webapp.WebApp logServletError SRVE0293E: [Servlet Error]-[GenericServletWrapper]: java.lang.NoClassDefFoundError: org.apache.log4j.Logger

Cause

One possible cause is that the log4j.jar or log4j-x.x.xx.jar file (where x is a number) is missing in the path
..WebSphere\AppServer\profiles\<CMIS profile>\installedApps\<cell>\navigator.ear\fncmis.war\WEB-INF\lib

OR

the jar file is present, but does not have the Logger.class file in it, in the path /org/apache/log4j

Resolving The Problem

If the jar file is not present or if it is present but the Logger.class is missing in it, then copy either
- a log4j.jar file from the Apache Foundation's website that has the Logger.class in it in the path /org/apache/log4j
- or copy the log4j-x.x.xx.jar file under ECMClient\configure\lib

to the location:
..WebSphere\AppServer\profiles\<CMIS_profile>\installedApps\<cell>\navigator.ear\fncmis.war\WEB-INF\lib
- restart the IBM CMIS application server.

This should resolve the issue.

[{"Product":{"code":"SSEUEX","label":"IBM Content Navigator"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"2.0.3","Edition":"","Line of Business":{"code":"LOB18","label":"Miscellaneous LOB"}}]

Document Information

Modified date:
17 June 2018

UID

swg21975326