Troubleshooting
Problem
Maximo 7.1 Installation fails with "CTGIN2261E: WebSphere ApplicationServer thin client install location cannot be null"
Symptom
Running taskrunner failed with following error
Starting configuration at Fri 02/25/2011 11:19:34.77
Command Line:
"E:\IBM\SMP\jre\bin\java.exe" -Xmx1024m
com.ibm.tivoli.ccmdb.install.common.conf
ig.RunTaskList CONTINUE STOPONERROR
Validating WebSphere Thin Client input parameters and configuration.
Task 1 of 12. Configuration is 0.0 percent complete.
java.lang.IllegalArgumentException: CTGIN2261E: WebSphere Application
Server thin client install location cannot be null. at com.ibm.tivoli.ccmdb.install.common.CmnAssert.badAssertion(CmnAssert.
java:196) at com.ibm.tivoli.ccmdb.install.common.CmnAssert.notNull(CmnAssert.java:114) at com.ibm.tivoli.ccmdb.install.common.config.was.ConfigWasThinClient.<i
nit>(ConfigWasThinClient.java:249) at com.ibm.tivoli.ccmdb.install.common.config.was.ConfigWasThinClientFac
tory.getInstance(ConfigWasThinClientFactory.java:84) at
com.ibm.tivoli.ccmdb.install.common.config.TaskRunner.getConfiguratio
nStep(TaskRunner.java:643) at com.ibm.tivoli.ccmdb.install.common.config.TaskRunner.runSingleTask(TaskRunner.java:301)
[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.1;7.1.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSLKTY","label":"Maximo Asset Management for IT"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSKTXT","label":"Tivoli Change and Configuration Management Database"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SS6HJK","label":"Tivoli Service Request Manager"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SS2H8H","label":"Tivoli Asset Management"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"","label":""}},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 September 2025
UID
swg21469511