Troubleshooting
Problem
Administrator launches "Controller Configuration" on Controller application server. Administrator opens "Database Connections" and chooses relevant connection. Administrator clicks 'play' button to launch "Database Conversion Utility". Administrator clicks 'Connect'. An error appears.
Symptom
** ERROR: java.lang.ClassNotFoundException: oracle.jdbc.driver.OracleDriver
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21572300