Troubleshooting
Problem
This technote explains an error "Invalid object name 'master_global'" that can occur in IBM® Rational® ClearQuest® when the database owner and passwords are improperly configured in Microsoft® SQL Server.
Symptom
This error occurs in ClearQuest when a non Read-Only DBO Username and Password is used with a Microsoft SQL Server database:
Database Error Messages: SQLExecDirect: RETCODE=-1, State=S0002, Native Error=208
SQL statement="select metaschema_version from master_global"
[Microsoft][ODBC SQL Server Driver][SQL Server]Invalid object name 'master_global'.
An error was encountered with the database. You may have specified a database of unknown origin or a ClearQuest database instead of a ClearQuest Schema Repository. Please specify a valid ClearQuest Schema Repository.
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Database Configuration\/Connectivity - SQL Server","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003.06.00;2003.06.12;2003.06.13;2003.06.14;2003.06.15;2003.06.16;7.0;7.0.0.1;7.0.0.2;7.0.0.3;7.0.0.4;7.0.0.5;7.0.1;7.0.1.1;7.0.1.2;7.0.1.3;7.0.1.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
More support for:
Rational ClearQuest
Software version:
2003.06.00, 2003.06.12, 2003.06.13, 2003.06.14, 2003.06.15, 2003.06.16, 7.0, 7.0.0.1, 7.0.0.2, 7.0.0.3, 7.0.0.4, 7.0.0.5, 7.0.1, 7.0.1.1, 7.0.1.2, 7.0.1.3, 7.0.1.4
Operating system(s):
Windows
Document number:
326123
Modified date:
16 June 2018
UID
swg21127846
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