Troubleshooting
Problem
User clicks on 'Company - Data Entry - Reported Values'. Error message appears
Symptom
Information
Standard Error
Source: ControllerForms
Description: System.Web.Services.Protocols.SoapException: Server was unable to process request. --->
System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
at FrDataEntryRepValB.DataEntryRepValClass.GetPopupData(String dGuid, String sUser)
at Cognos.Controller.Proxy.CCRWS.DataEntryRepVal_GetPopupData(String sGuid, String sUser)
--- End of inner exception stack trace ---
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.3","Edition":"Not Applicable","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1041444
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Document Information
More support for:
IBM Cognos Controller
Software version:
8.3
Operating system(s):
Windows
Document number:
386421
Modified date:
08 May 2025
UID
swg21367340
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