Troubleshooting
Problem
Users may find that the installation of the Express version of SiteProtector 3.1.1 appears to fail due to a setup launcher error on Windows Server 2012.
Symptom
The installation stops and displays the following error:
InstallScript Setup Launcher has stopped working
[{"Product":{"code":"SSETBF","label":"IBM Security SiteProtector System"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Application Server","Platform":[{"code":"PF033","label":"Windows"}],"Version":"3.1.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
22 January 2021
UID
swg21688632