IBM Support

Error to install Map Editor on Windows 7

Troubleshooting


Problem

Attempt to install the Map Editor from IBM Sterling B2B Integrator 5.2.4 on a workstation running Windows 7 result in the error: An error occurred during the move data process. Please close the Map Editor before installing: -2147024891 Component: Program Files File Group: Program_DLLs File: C:\Program Files\Sterling Commerce

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Mapping and Translation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.2.4;5.2.4.1;5.2.4.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21682733