IBM Support

Error: Incorrect password or user is not known on the database server

Troubleshooting


Problem

Valid user name and password are not recognized by IDS when standard shadow password utility is used on Linux and AIX

Symptom

Client application fails to connect to database server

[{"Product":{"code":"SSGU8G","label":"Informix Servers"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"}],"Version":"11.5;11.7;12.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

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Document Information

More support for:
Informix Servers

Software version:
11.5, 11.7, 12.1

Operating system(s):
AIX, Linux

Document number:
212799

Modified date:
03 June 2021

UID

swg21607817

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