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"An error has occurred: 0x80004005 Unspecified error" when running "aspnet_regiis /i" to register ASP.NET

Troubleshooting


Problem

I.T. admin is preparing the application server, ready for installing Controller. As part of that, the admin tries to register ASP.NET 2.0. To perform this, the admin clicks "Start - Programs - Accessories - Command Prompt" and then uses the 'cd' command to change to the following folder: C:\Windows\Microsoft.NET\Framework64\v2.0.50727. Admin runs the following command: aspnet_regiis /i An error occurs.

Symptom

Screen:


ASP.NET setup custom actions
ASP.NET setup custom actions has stopped working
Windows can check online for a solution to the problem.
-> Check online fora solution and close the program
-> Close the program

Problem signature:
Problem Event Name: APPCRASH
Application Name: aspnetca.exe
<.....>
Exception Code: c0000005

Inside Command Prompt:
An error has occurred: 0x80004005 Unspecified error

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Cognos Controller

Software version:
10.1

Operating system(s):
Windows

Document number:
204647

Modified date:
08 May 2025

UID

swg21584455

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