Troubleshooting
Problem
When a new user tries to open any IBM® Rational® application (including IBM Rational ClearCase® LT) with an existing IBM Rational DevelopmentStudio® Suite for UNIX® License, the following error occurs, FLEXlm -18,147 License server does not support this feature.
Cause
This error can occur if the user environment settings are not configured correctly.
Resolving The Problem
Confirm the following UNIX environment settings for licensing are configured correctly:
RSU_LICENSE_MAP=/<RationalInstallPath/config/License_Map
LM_LICENSE_FILE=27000@<hostname>
Syntax to manually set these settings:
setenv LM_LICENSE_MAP /<path to License_Map>/License_Map
To permanently add these environment settings to a user login add the setenv line to the user .cshrc (or .kshrc) file.
Historical Number
22310
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Document Information
Modified date:
16 June 2018
UID
swg21125725