IBM Support

Error: Firmware mismatch

Question & Answer


Question

Upon receiving a Firmware Mismatch e-mail, how do you upgrade the firmware on the SPU?

Answer

After the replacement of a SPU, you may receive an event message that is similar to the following:

    1 hwType=spu, hwId=1066, spaId=2, spaSlot=12, devSerial=548S091B11098, devHwRev=7.21470rA2.21091rB1, devFwRev=1.38, eventSource=System initiated, Firmware Mismatch on 09-23-08 09:55:40.

1. Use the nzinventory command to check if the SPU is a spare. For example, the hwId for the SPU is 1066 so you can grep the output for that specific SPU as follows:
    nzinventory | grep 1066
       SPU    1066 Spare   Online      2     12 10.0.2.12 115.04 GB

2. If the SPU is not a spare, contact Customer Support. If the SPU is a spare, run the following command to upgrade the SPU firmware:
    /nz/kit/sbin/flash/flashSPU -spa XX -slot YYY

For example:
    /nz/kit/sbin/flash/flashSPU -spa 2 -slot 12

This command can be run on any system with a system state of Online; there should be no impact to end users.

[{"Product":{"code":"SSULQD","label":"IBM PureData System"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":null,"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.0.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Historical Number

NZ105016

Document Information

Modified date:
17 October 2019

UID

swg21575312