Error: Failed Logon:com.jnetdirect.jsql.u: TCP/IP connection failed

Troubleshooting

Problem

IBM Cognos Metrics Manager 1.1 Windows 2000 Description: Unable to use the Cognos Metrics Manager user interface. Error Message - Error: Failed Logon:com.jnetdirect.jsql.u: TCP/IP connection failed to host:java.net.ConnectException: Connection refused: connect url:jdbc:JSQLConnect://servername/database=cmm Please verify the connection to the database and restart the servlet container. Solution: Steps - 1. Open Configuration Manager. 2. In the Explorer pane, go to Cognos Metrics Manager and select the Microsoft SQL server datastore component. 3. Ensure the entries for database URL and database host are correct. If changes are made, select Cognos Metrics Manager in the Explorer pane and from the Actions menu, click Apply Selection.

[{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Metrics Manager","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Cognos Metrics Manager 1.1;Cognos Metrics Manager 2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Historical Number

120709

Was this topic helpful?

Document Information

Modified date:
09 May 2025

UID

swg21334941

Tips