Troubleshooting
Problem
This technote explains how to resolve an error, Failed to establish RPC connection to NuTCRACKER Service, that might occur during IBM® Rational® TestManager® playback.
Symptom
The following error occurs when attempting to launch a ManualTest script from Rational TestManager:
Failed to establish RPC connection to NuTCRACKER Service (error=1722).
[rtmanager.exe (.\rpcinit.c:190) PID=5920 TID=2316]Cause
The error was caused by the "NutCracker" service, which was not running.
Resolving The Problem
To resolve this issue:
- Go to the Microsoft® Windows® Control Panel and open "NutCracker".
- Click the "Services" tab and click "Start" and see if the current status says "Running".
- Next, open ManualTest and try running your script.
[{"Product":{"code":"SSSHVH","label":"Rational TestManager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Manual Test","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0;7.0.0.1;7.0.0.2;7.0.1;7.0.1.1;7.0.0.3;7.0.1.2;7.0.0.4;7.0.1.3;7.0.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21295734