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Error: EXIT STATUS 227: no entity was found

Question & Answer


Question

What does the Veritas (now Symantec) NetBackup™ bplist error "EXIT STATUS 227: no entity was found" mean?

Answer

The error message, 'No entity was found' means that no results were found using your search parameters. If you are trying to identify the backups that exist for a Netezza database, table, user, or schema, you must do the following:

  • Run bplist with the option -t 24 so that bplist queries the DataStore policy type, which is the policy type used for backup operations of Netezza databases
  • Ensure that the client name defined in /usr/openv/netbackup/bp.conf matches the client name defined on the server
  • Ensure that the client name on the server matches the HOSTNAME attribute in /nz/data/config/backupHostname.txt

If the host names do not match, synchronize them carefully. Altering the client-side setting after a full backup will cause subsequent incremental backups to fail.

If you are trying to list backups generated on behalf of another client, you must specify the client by the same name as it is defined on the master server. If you are running bplist from another client, add the -client option as follows:
    bplist -client CLIENTB -R -t 24 /

Also, verify that you have specified the least amount of information for the query to begin its search. When recursively searching (-R option), you must specify the start directory (i.e. / or /Netezza/hostname/database/). Wild cards are supported. For example:
    bplist -t 24 -R /Netezza/myclient/prod*/20070921/*

If you have confirmed that the above conditions are met, do the following:
  • Create the directory /usr/openv/netbackup/logs/bplist (if it doesn't already exist)
  • Modify the permissions so that all users can read and write to it.
  • Rerun the bplist command.

The existence of the bplist directory will capture additional debug information. You can adjust the verbosity of the logging by modifying the VERBOSE attribute in /usr/openv/netbackup/bp.conf.

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Historical Number

NZ848392

Document Information

Modified date:
17 October 2019

UID

swg21574652