Troubleshooting
Problem
User launches Controller (or any application) via Citrix client. User receives error.
Symptom
Exception Thrown
Requested variable ServerURLModifiable contains the invalid bool value ""
[OK]
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4;8.3;8.2;8.1","Edition":"Not Applicable","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
IBM Cognos Controller
Software version:
8.4, 8.3, 8.2, 8.1
Operating system(s):
Windows
Document number:
127569
Modified date:
08 May 2025
UID
swg21405181
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