Troubleshooting
Problem
User clicks on 'Group - Data Entry - Group Journals'. User clicks 'printer' icon to print. User receives error message.
Symptom
Information
Standard Error
Number: 5
Source: mscorlib
Description: Exception has been thrown by the target of an invocation.
OK
TIP: The user may also have seen the following message the first time they tried to perform the print:
- Warning
You have no printer instaled which can be used for measuring the layout of document. The quality of document will be better if you install some laser printer, HP LaserJet 6P for example.
[ ] Don't show this message again OK
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.3","Edition":"Not Applicable","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1040888
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Document Information
Modified date:
09 May 2025
UID
swg21348088