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ERROR: Error printing record, when using the Print Record button

Troubleshooting


Problem

This technote explains why the error, "Error printing record...", occurs when using the IBM® Rational® ClearQuest® native client for Microsoft® Windows® to print records.

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Client - Native Windows","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003.06.00;2003.06.12;2003.06.13;2003.06.14;2003.06.15;2003.06.16;7.0;7.0.0.1;7.0.0.2;7.0.0.3;7.0.1;7.0.1.1;7.0.1.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Reporting","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003.06.00;2003.06.12;2003.06.13;2003.06.14;2003.06.15;2003.06.16;7.0;7.0.0.1;7.0.0.2;7.0.0.3;7.0.1;7.0.1.1;7.0.1.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
29 September 2018

UID

swg21180547