Troubleshooting
Problem
ERROR: Document is invalid: no grammar found. ERROR: Document root element "SubmitInfo", must match DOCTYPE root "null, when using DocTODOM service.
Symptom
Errors in noapp.log.timestamp file when copying the Primary Document to Process Data with the DocToDOM service.
ERROR: Document is invalid: no grammar found.
ERROR: Document root element "SubmitInfo", must match DOCTYPE root "null.
[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Historical Number
PRI6790
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Document Information
Modified date:
11 February 2020
UID
swg21524997