Error: The directory server '$SERVERNAME:389' is not responding.

Troubleshooting

Problem

The following error may occur after installing Analyst and applying the default configuration

Symptom

Error: The directory server '$SERVERNAME:389' is not responding.
Warning: Could not complete Apply for General.
Warning: Could not complete Apply for Access Manager - Directory Server.
Warning: Apply failed for Access Manager - Runtime dependency Access Manager - Directory Server.

Error: The directory server '$SERVERNAME:389' is not responding.
Warning: Could not complete Apply for Authentication Source.
Warning: Could not complete Apply for Access Manager - Runtime.
Warning: Apply failed for Access Manager - Server dependency Access Manager - Runtime.
Warning: Could not complete Apply for Services.
Warning: Could not complete Apply for UK63320.

[{"Product":{"code":"SSEH6Q","label":"Cognos Planning for Series 7"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Analyst","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Planning - Analyst 7.3;Planning - Analyst 8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Analyst","Platform":[{"code":"","label":""}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

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Historical Number

1015838

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Document Information

Modified date:
09 May 2025

UID

swg21344926

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