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ERROR: Database does not support 1252 characters, when creating schema repository

Troubleshooting


Problem

This technote explains why the error, "Database does not support 1252 (MS Windows Latin 1) characters", occurs when using the IBM® Rational® ClearQuest® Maintenance Tool to create a schema repository.

Symptom

When creating a schema repository, this error occurs:

Error: Database <DB Name> does not support 1252 (MS Windows Latin 1) characters. As a result, database creation failed. Click Back to correct your input and try again.

The value <DB Name> reflects the name of the backend database to which the Maintenance Tool is connecting.

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Maintenance tool","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0;7.0.0.1;7.0.0.2;7.0.0.3;7.0.0.4;7.0.1;7.0.1.1;7.0.1.2;7.0.1.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Database Configuration\/Connectivity - Oracle","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Database Configuration\/Connectivity - SQL Server","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21314802