Troubleshooting
Problem
Users may see the Core XPU installation fail due to an error referencing the database version number.
Symptom
The Core XPU will fail to install and the following error will be present in the installation log:
Could not read the database version number.
[{"Product":{"code":"SSETBF","label":"IBM Security SiteProtector System"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Application Server","Platform":[{"code":"PF033","label":"Windows"}],"Version":"3.0;3.1;3.1.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Historical Number
4839
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Document Information
Modified date:
20 January 2021
UID
swg21436377