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Error 'Could not load file or assembly 'ControllerIntegration... or one of its dependencies. The system cannot find the file specified'' when using Controller

Troubleshooting


Problem

User launches Controller. Depending on what menu item they try to use, they receive an error message.

Symptom

Example#1:

Information
Standard Error
Source: ControllerForms
Description: Could not load file or assembly 'ControllerIntegration, Version=8.4.604.0, Culture=neutral, PublicKeyToken=ed57d9b2993bd917' or one of its dependencies. The system cannot find the file specified.
at Cognos.Controller.ControllerForms.frm.....
at Cognos.Controller.ControllerForms.frm.....
[OK]

Example#1:

IBM Cognos 8 Controller
Unhandled exception has occurred in a component in your application. If you click Continue, the application will ignore this error and attempt to continue.

Could not load file of assembly 'ControllerIntegration, Version=8.4.604.0, Culture=neutral, PublicKeyToken=ed57d9b2993bd917' or one of its dependencies. The system cannot find the file specified.

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4","Edition":"Not Applicable","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21393986

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