IBM Support

Error 'The content cannot be displayed on the current web browser. Try using another Web Browser'

Troubleshooting


Problem

Dragging a folder in the workspace produces the error 'The content cannot be displayed on the current web browser. Try using another Web Browser'. A report can be dragged into the workspace with no error. The error happens only with folders. 


Error

Symptom

From the Dispatcher URI, both a folder and a report can be dragged into the workspace without any problem. The issue happens only with the Gateway URI or any redirected Cognos log in URI. 

Document Location

Worldwide


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Document Information

More support for:
IBM Cognos Analytics

Component:
Install->Configure

Software version:
11.2.4

Operating system(s):
Windows

Document number:
6966974

Modified date:
06 May 2025

UID

ibm16966974