Troubleshooting
Problem
Dragging a folder in the workspace produces the error 'The content cannot be displayed on the current web browser. Try using another Web Browser'. A report can be dragged into the workspace with no error. The error happens only with folders.

Symptom
From the Dispatcher URI, both a folder and a report can be dragged into the workspace without any problem. The issue happens only with the Gateway URI or any redirected Cognos log in URI.
Document Location
Worldwide
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Document Information
More support for:
IBM Cognos Analytics
Component:
Install->Configure
Software version:
11.2.4
Operating system(s):
Windows
Document number:
6966974
Modified date:
06 May 2025
UID
ibm16966974