Troubleshooting
Problem
Attempts to use the IBM Rational Team Concert (RTC) Eclipse client results in a crash with a GPF error, exit code=8096.
Symptom
The Rational Team Concert Eclipse client may crash with a GPF and return the following error.
Java was started but returned exit code=8096
C:\Program Files\IBM\TeamConcert_4.0.4\jdk\jre\bin\javaw.exe
[{"Product":{"code":"SSUVV6","label":"IBM Engineering Test Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Web App Server","Platform":[{"code":"","label":""}],"Version":"4.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.0.3;4.0.4;4.0.5;4.0.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWMEQ","label":"Rational Requirements Composer"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Web App Server","Platform":[{"code":"","label":""}],"Version":"4.0","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21656989