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Troubleshooting
Problem
User launches the user administration tool. User tries to create a new user. An error appears.
Symptom
Error Code 8007001f: Error in creating user, A device attached to the system is not functioning
[{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1023426
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Document Information
More support for:
IBM Cognos Controller on Cloud
Software version:
10.2.1
Operating system(s):
Windows
Document number:
385191
Modified date:
12 October 2021
UID
swg21365916
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