IBM Support

"Error Code 8007001f: Error in creating user, A device attached to the system is not functioning" trying to create new Citrix/Windows users in Controller on Cloud

Troubleshooting


Problem

User launches the user administration tool. User tries to create a new user. An error appears.

Symptom


Error Code 8007001f: Error in creating user, A device attached to the system is not functioning

[{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1023426

Document Information

More support for:
IBM Cognos Controller on Cloud

Software version:
10.2.1

Operating system(s):
Windows

Document number:
385191

Modified date:
12 October 2021

UID

swg21365916

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