IBM Support

Error 'CoCreateInstance(ControllerXLDisp.MsgPusher) failed with 0x80070002' when launching Excel

Troubleshooting


Problem

End-user launches Excel, and receives an error message.

Symptom

CoCreateInstance(ControllerXLDisp.MsgPusher) failed with 0x80070002

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5;8.4;8.3","Edition":"Edition Independent","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1035312

Document Information

Modified date:
08 May 2025

UID

swg21371116