Troubleshooting
Problem
This technote explains why the error, "Can't locate
Symptom
The an error similar to the following can occur when validating hooks in ClearQuest Designer, or when hooks run with the ClearQuest client software:
Can't locate auto/CQSession/getSessionD.al in @INC (@INC contains: C:\Program Files\Rational\ClearQuest\\lib\MSWin32-x86-multi-thread C:\Program Files\Rational\ClearQuest\\lib C:/Program Files/Rational/ClearQuest/lib/MSWin32-x86-multi-thread C:/Program Files/Rational/ClearQuest/lib.) at task_Notification line 298
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"API","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"2003.06.00;2003.06.12;2003.06.13;2003.06.14;2003.06.15;2003.06.16;7.0;7.0.0.1;7.0.0.2;7.0.0.3;7.0.1;7.0.1.1;7.0.1.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Designer - Hooks","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003.06.00;2003.06.12;2003.06.13;2003.06.14;2003.06.15;2003.06.16;7.0;7.0.0.1;7.0.0.2;7.0.0.3;7.0.1;7.0.1.1;7.0.1.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21130759