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Error 'Attempted to read or write protected memory' when trying to run forms

Troubleshooting


Problem

Inside Controller, user clicks on 'Reports' - 'Run'. They select a report, and the variables, and click on 'send to application'. After a few seconds, they receive an error. If they try to close this error, then they receive further error messages.

Symptom

Initial Error:

Example #1:

    Microsoft Office Excel has encountered a problem and needs to close. We are sorry for the inconvenience.
    If you were in the middle of something, the information that you were working on might be lost.
    Debug Close

Example #2:
    Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

Further errors after clicking OK:

Example#1:
    IBM Cognos 8 Controller Link
    Specified OLE variant is invalid
    OK

Example#2:
    Information
    Standard Error
    Number: -2147023170
    Source: Microsoft.VisualBasic
    Description: The remote procedure call failed. (Exception from HRESULT: 0x800706BE)

Example#3:
    Number: -2147417851
    Description: The server threw an exception. (Exception from HRESULT: 0x80010105 (RPC_E_SERVERFAULT))

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.2","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1035212

Document Information

Modified date:
08 May 2025

UID

swg21347360

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