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"Error in Allocations: Message: Automation error" when running consolidation job using Allocations.

Troubleshooting


Problem

User runs consolidation, which gives green "Finished" messag, so it *appears* to have worked OK. However, inside the consolidation log 'details' section, there is an error message.

Symptom

Consolidation log:
<...>
15:34:06 Allocation calculation is started.
Error in Allocations: Message: Automation error
Execution of Allocations not OK for: '1109AC', 'LE', '101000', 'ABC'
15:34:12 Allocation calculation is finished.
<...>


Event Log (consolidation server):


VBRuntime
The VB Application identified by the event source logged this Application FrJavaProxyB: Thread ID: 3412 ,Logged: FAIL: Message: Automation error The remote procedure call failed. Source: FrJavaProxyB

Event Category: None
Event ID: 1517
Date: 29/02/2012
Time: 15:34:08
User: NT AUTHORITY\SYSTEM
Computer: SERVERNAME
Description:
Windows saved user DOMAIN\service_account registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.
This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 29/02/2012
Time: 15:20:03
User: N/A
Computer: SERVERNAME
Description:
Faulting application CCRProxy.exe, version 8.5.515.0, faulting module CCRProxy.exe, version 8.5.515.0, fault address 0x000088d3.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 43 43 52 ure CCR
0018: 50 72 6f 78 79 2e 65 78 Proxy.ex
0020: 65 20 38 2e 35 2e 35 31 e 8.5.51
0028: 35 2e 30 20 69 6e 20 43 5.0 in C
0030: 43 52 50 72 6f 78 79 2e CRProxy.
0038: 65 78 65 20 38 2e 35 2e exe 8.5.
0040: 35 31 35 2e 30 20 61 74 515.0 at
0048: 20 6f 66 66 73 65 74 20 offset
0050: 30 30 30 30 38 38 64 33 000088d3

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Cognos Controller

Software version:
8.5

Operating system(s):
Windows

Document number:
468237

Modified date:
08 May 2025

UID

swg21586311

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