Troubleshooting
Problem
To set a time period for data retention and index rollover, users can access the Advanced Settings in the Analytics service. For more information about accessing the Advanced settings refer to the documentation page Configuring data retention and index rollover time periods
While trying to access the Analytics Service’s advanced settings, users might get an error if their user doesn't have the required permissions.
Symptom
The UI might show an error like:
Error
Something went wrong...
and in the top right corner:
A server error occurred
Error
Something went wrong...
and in the top right corner:
A server error occurred
User not permitted to access this resource
Forbidden
403 Forbidden
For example:
For example:
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"ARM Category":[{"code":"a8mKe000000CaZQIA0","label":"API Connect-\u003EAPIC Analytics"}],"ARM Case Number":"TS018353082","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
21 February 2025
UID
ibm17182942