Troubleshooting
Problem
Error 500: HTTP Web Server: Lotus Notes Exception - Invalid or nonexistent document
Resolving The Problem
The following example shows when this error message might occur:
- First the composition from Web runs as expected.
- You click Back to Templates.
- During the compositions following the first composition, the browser issues the message: Error 500: HTTP Web Server: Lotus Notes Exception - Invalid or nonexistent document.
To avoid Error 500 you must:
- Delete all .tmp files (cdwork directory)
- Delete all doccms*db*.nsf files (domino data directory)
- Delete all .trc files (cdwork or log directory)
- Disable the Cache in your browser
Note: If you do not delete the temporary databases (doccms*db*.nsf) and files, the composition process may fail.
[{"Product":{"code":"SSEPTV","label":"Document Connect"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"General","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.0","Edition":"Document Connect for Lotus Domino Servers ","Line of Business":{"code":"","label":""}}]
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Document Information
Modified date:
15 June 2018
UID
swg21046463