Troubleshooting
Problem
The user sees an error when they log in to the Event Viewer after an upgrading NOI
"Error 500 An error occurred while fetching data from the server. The response from the server was 504"
Symptom
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTPTP","label":"Netcool Operations Insight"},"ARM Category":[{"code":"a8m0z0000004CpjAAE","label":"WebGUI-\u003ENOI"}],"ARM Case Number":"TS008041436","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.6.3"}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
08 May 2025
UID
ibm16551888