Troubleshooting
Problem
Exporting Related Event tables in a Microsoft Excel format and on clicking the link to download the exported data, a new browser tab opens and displays the following error message: Error 500: java.io.IOException: Unable to validate authorization
Symptom
Error 500: java.io.IOException: Unable to validate authorization
[02/01/19 10:26:23:169 CET] 0010234f com.ibm.ws.webcontainer.util.A
at com.micromuse.response.client.
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSHYH","label":"Tivoli Netcool\/Impact"},"Component":"Related Events Export","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
ibm10793885