Troubleshooting
Problem
Error 400 when navigating around IBM Engineering Lifecycle Management (ELM) applications deployed with Jazz Authorization Server (JAS) in WebSphere Application Server (WAS) Liberty.
Symptom
Users working on various tabs would get error 400 on returning to work on an idle.
Closing tabs and relogging would work around the errors but work would be lost when not saved from previous login session.
DNG WebUI error:
ID CRRRW7553E A message that was received from the server indicates an error with no specific handler.
Unable to load /rm/cm/analyse?dojo.preventCache=1624358441524 status: 400
Error: Unable to load /rm/cm/analyse?dojo.preventCache=1624358441524 status: 400 at new _6 (https://server/rm/web/_js/?include=A~&etag=C0pYdnHT4VD_en_GB&_proxyURL=%2Frm&ss=TSRC9&locale=en-gb:2434:14) at _11._6 [as handleResponse] (https://server/rm/web/_js/?include=A~&etag=C0pYdnHT4VD_en_GB&_proxyURL=%2Frm&ss=TSRC9&locale=en-gb:6132:4) at XMLHttpRequest._13 (https://server/rm/web/_js/?include=A~&etag=C0pYdnHT4VD_en_GB&_proxyURL=%2Frm&ss=TSRC9&locale=en-gb:6147:5)
URL: /rm/cm/analyse
Bad Request
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.
ID CRRRW7553E A message that was received from the server indicates an error with no specific handler.
Unable to load /rm/cm/analyse?dojo.preventCache=1624358441524 status: 400
Error: Unable to load /rm/cm/analyse?dojo.preventCache=1624358441524 status: 400 at new _6 (https://server/rm/web/_js/?include=A~&etag=C0pYdnHT4VD_en_GB&_proxyURL=%2Frm&ss=TSRC9&locale=en-gb:2434:14) at _11._6 [as handleResponse] (https://server/rm/web/_js/?include=A~&etag=C0pYdnHT4VD_en_GB&_proxyURL=%2Frm&ss=TSRC9&locale=en-gb:6132:4) at XMLHttpRequest._13 (https://server/rm/web/_js/?include=A~&etag=C0pYdnHT4VD_en_GB&_proxyURL=%2Frm&ss=TSRC9&locale=en-gb:6147:5)
URL: /rm/cm/analyse
Bad Request
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSF34G","label":"IBM Engineering Lifecycle Management Suite"},"ARM Category":[{"code":"a8m0z000000Gn1iAAC","label":"CLM Sytem Requirements"}],"ARM Case Number":"TS005975195","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
11 January 2022
UID
ibm16495417