Troubleshooting
Problem
You have historical data collection specified for our Exchange agent, however you are unable to access the historical data.
Symptom
The exchange agent is used as an example, when we try to view the historical data we get this error :
KFWITM354E The Time Span request terminated with the following message:
<KFWITM519E The history file is missing or empty. The collection interval has not passed or no data has been collected>
[{"Product":{"code":"SSDKXQ","label":"Tivoli Composite Application Manager for Microsoft Applications"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Microsoft Exchange Server Agent - 5724B98EO","Platform":[{"code":"PF033","label":"Windows"}],"Version":"6.2.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21637962