IBM Support

'Error 1327. Invalid Drive' and 'Configuration information is missing from this executable' when installing Controller 2.x

Troubleshooting


Problem

During installation of Controller, errors are seen.

Symptom


The following error is repeatedly (approximately 5 times) seen, during the install wizard:

    Error 1327. Invalid Drive

In addition, at the end of the installation, the following error is seen:
    Configuration information is missing from this executable.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Controller (Frango) 2.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1011974

Document Information

More support for:
IBM Cognos Controller

Software version:
Controller (Frango) 2.3

Operating system(s):
Windows

Document number:
107327

Modified date:
08 May 2025

UID

swg21335683

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