Troubleshooting
Problem
During installation of Controller, errors are seen.
Symptom
The following error is repeatedly (approximately 5 times) seen, during the install wizard:
- Error 1327. Invalid Drive
In addition, at the end of the installation, the following error is seen:
- Configuration information is missing from this executable.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Controller (Frango) 2.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1011974
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Document Information
More support for:
IBM Cognos Controller
Software version:
Controller (Frango) 2.3
Operating system(s):
Windows
Document number:
107327
Modified date:
08 May 2025
UID
swg21335683
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