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Error 1303. The installer has insufficient privileges to access this directory: C:\ProgramData\ApplicationData\SPSS.

Troubleshooting


Problem

Error 1303. The installer has insufficient privileges to access this directory: C:\ProgramData\ApplicationData\SPSS. This installation cannot continue. Log on as an administrator or contact your system administrator. This problem was observed on a Model R405 by LG, and a Toshiba Laptop.

Resolving The Problem

Please check to see that you have administrator privileges to your machine. If not, please, make sure you have such privileges and then try your installation again.

If you are still getting Error 1303, please follow the instructions below, as a workaround to remove the "Application Data" shortcut (junction) from the "C:\ProgramData" directory during installation.

Please use the following workaround:

Remove the "Application Data" shortcut (junction) from the "C:\ProgramData" directory:

1. Click on your Windows Logo to bring up the Start Menu, select Computer

2. Choose the "Organize" drop-down located in the upper left-hand corner and select "Folder and Search Options"

3. Choose the "View" tab, select the following options, and click OK:

Select/Check "Show hidden files and folders"
De-select/Uncheck "Hide protected operating system files"

Click OK.

4. Navigate to "C:\ProgramData"

5. Locate the "Application Data" shortcut

6. Click and drag the "Application Data" shortcut to another location. For example, your Desktop. Some user's have reported that this folde is locked and is not able to be moved. In this situation you can try to rename the folder in stead (perhaps to "Application Data_") or even select to delete the file so it is removed to the Recycle Bin. This should allow you to proceed in the same way as moving to the desktop.

7. Install SPSS.

8. When the installation is complete, move the "Application Data" shortcut to its original location (If it was moved to the Recycle Bin, open the Recycle Bin and right click the Application Data shortcut and select Restore).

9. Click on the Windows Logo to bring up the Start Menu, select Computer

10. Choose the "Organize" drop-down located in the upper left-hand corner and select "Folder and Search Options"

11. Choose the "View" tab, select the following options, and click OK:

De-select/Uncheck "Show hidden files and folders"
Select/Check "Hide protected operating system files"

Click OK.

Close the Window


If you have issues restoring the settings that were in place prior to the resolution process, please perform the following steps:

1. Click on the Windows Logo to bring up the Start Menu, select Computer

2. Choose the "Organize" drop-down located in the upper left-hand corner and select "Folder and Search Options"

3. Choose the "View" tab, select the following options, and click OK:

Select the 'Do not show hidden files and folders' option.
Select the 'Hide protected operating system files' option.
Select the Apply button.
Select the OK button.
Close Computer window.

[{"Product":{"code":"SSLVMB","label":"IBM SPSS Statistics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"19.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Historical Number

79160

Document Information

Modified date:
16 April 2020

UID

swg21481945