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Error 1075 - the dependency does not exist or has been marked for deletion

Troubleshooting


Problem

This technote explains why installing IBM® Rational® ClearCase® or ClearQuest® from a remote release area on Microsoft® Windows® Server 2003 or Windows 2008 R2 using Remote Desktop can cause "Error 1075 - the dependency does not exist or has been marked for deletion." during startup.

Symptom


After installing ClearCase or ClearQuest from a remote Enterprise Deployment Release Area on Windows Server 2003 through Remote Desktop, the following error occurs while attempting to start ClearCase or ClearQuest:

Error 1075 - the dependency does not exist or has been marked for deletion.

Example configuration:

XP client using Remote Desktop --> 2003 Server --> Release area

[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0;7.1;7.1.1;7.1.2;8.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21163756

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