IBM Support

"Error 1067: The Process terminated unexpectedly." when starting Application Server Service

Troubleshooting


Problem

SiteProtector Application Server service fails to start with "Error: 1067: The Process terminated unexpectedly."

Symptom

The SiteProtector Console would not connect to the SiteProtector Application Server. When verifying the status of the SiteProtector Application Server service, it is found as not running.

When trying to start the service, it fails to start and a pop-up with the following error is displayed:

Windows could not start the SiteProtector Application Server Service service on Local Computer.
Error: 1067: The Process terminated unexpectedly.

[{"Product":{"code":"SSETBF","label":"IBM Security SiteProtector System"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Application Server","Platform":[{"code":"PF033","label":"Windows"}],"Version":"3.0;3.1;3.1.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
22 January 2021

UID

swg21961069