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Enterprise Records Sort by ContainerID

Troubleshooting


Problem

The customer see error code FNRCR0081E: RETRIEVE_PROPERTY_NOT_DEFINED: The property RecordCategoryIdentifier is not defined, the complete error in attached. To reproduce, create more than 200 Record Categories in a given Record Category. Then try to sort by Container ID / Record Category ID. It comes back with the attached screen shot message, the record container is empty.

Symptom

They have changed in the configuration > Repo > Display Columns > Browse File Plan > from Container ID to HRecord Category ID. Hoping that since RecordCategoryID actually exists it might work, but the same thing. Their plugin is failing when a post back occurs for sorting large data sets.

Error Observed:
[10/19/20 9:28:35:470 ADT] 00001b33 SystemErr R Caused by: com.filenet.api.exception.EngineRuntimeException: FNRCR0081E: RETRIEVE_PROPERTY_NOT_DEFINED: The property RecordCategoryIdentifier is not defined. ObjectStore: "LabourRMDev", SQL: "SELECT [DocumentTitle], [AGGREGATION], [Reviewer], [CurrentPhaseExecutionStatus], [Id], [Creator], [DateCreated], [MimeType], [OnHold], [Holds], [RMEntityType], [CurrentPhaseExecutionDate], [CurrentPhaseAction], [DateLastModified], [IsDeleted], [RMEntityDescription], [Alias], [AssociatedRecordType], [CarbonCopy], [EmailSubject], [Format], [From], [IsPermanentRecord], [IsVitalRecord], [Location], [MediaType], [Name], [UniqueRecordIdentifier], [OriginatingOrganization], [ReceivedOn], [SentOn], [SupercedingRecords], [SupercededBy], [CurrentPhaseID], [CurrentPhaseReviewComments], [CurrentActionType], [CutoffDate], [CutoffInheritedFrom], [RecalculatePhaseRetention], [CurrentPhaseExportFormat], [CurrentPhaseExportDestination], [LastSweepDate], [CurrentPhaseDecisionDate], [EntryTemplateId], [EntryTemplateObjectStoreName] FROM RecordInfo WHERE This INFOLDER ('{3B8EB0E1-542B-4345-B2A8-3218056FE438}') AND (IsDeleted IS NULL OR IsDeleted <> true) ORDER BY RecordCategoryIdentifier" errorStack={
at com.filenet.engine.retrieve.AdHocStatement.getPropertySpecInfo(AdHocStatement.java:2524)
at com.filenet.engine.retrieve.AdHocStatement.processPropertySpec(AdHocStatement.java:2598)
at com.filenet.engine.retrieve.AdHocStatement.processOrderProperty(AdHocStatement.java:3755)
at com.filenet.engine.retrieve.AdHocStatement.processOrderClause(AdHocStatement.java:3518)
at com.filenet.engine.retrieve.AdHocStatement.buildSQLStatement(AdHocStatement.java:378)

Document Location

Worldwide

[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNVVQ","label":"IBM Enterprise Records"},"ARM Category":[{"code":"a8m0z000000CbTQAA0","label":"IBM Enterprise Records-\u003EConfiguration"}],"ARM Case Number":"TS004382852","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.2.1"}]

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Document Information

Modified date:
06 January 2021

UID

ibm16398306

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