Enhanced Customer Data Repository (ECuRep) - Send data (z/OS utility)

The IBM® z/OS® Problem Documentation Upload Utility (PDUU) is a tool that efficiently sends large documentation files by dividing them into smaller, compressed segments. These segments are transmitted simultaneously via multiple sessions, reducing transmission time for large data sets. The utility supports data encryption and secure transfer methods, including Secured Hypertext Transfer Protocol (HTTPS) and File Transfer Protocol (FTP). HTTPS is recommended for data transfers.

Link to AMAPDUPL / IBM® z/OS® Problem Documentation Upload Utility (PDUU) documentation including JCL examples

You must configure AT-TLS for PDUU-FTPS to function properly with TLS protocols and ciphers server requirements.  Visit the Getting Started Guide to configure Application Transparent Transport Layer Security (AT-TLS) for client systems.

IBM support strongly suggests clients to utilize IBM PDUU with HTTPS protocol and with PDUU config set provided encryption options  (without the use of AT-TLS policy to secure that HTTPS upload connection), as this is the most firewall friendly option to configure and more easy to set up encryption-wise.

If clients insist to use HTTPS with AT-TLS, SNI must be used, see information provided AS-IS in Technote.

IBM PDUU authentication

To upload case data to ECuRep using IBM PDUU (FTPS or HTTPS), you need to generate an IBM Support File Transfer ID and password. This ID, linked to your IBM ID, remains active until revoked. The password is displayed only once during creation, so keep it safe. If you lose the password, you'll need to delete the ID and create a new one.

IBM PDUU updates

Check for PDUU updates at IBM Support for PDUU.

Examples for important PDUU function updates:

• PDUU APAR for supporting HTTPS upload target www.ecurep.ibm.com
  PDUU SUPPORT OF ECUREP.IBM.COM
• Support for IBM My Support CASE number:
  Refer to IBM technote in order to get IBM My Support case support for IBM PDUU
  (usage of new parameter CASE to be used instead of parameter PMR)
   
• Support for HTTPS transfer protocol:
  Refer to PDUU documentation and supplemental IBM technotes
  For details of using HTTPS upload with IBM PDUU, refer to the 'Help - z/OS utility help' section
   

Upload server

In the "Target System" parameter, these host name must be entered manually.
Note: Check Encryption page for needed Root certificate, supported TLS protocols and Cipher suites to be utilized within clients z/OS setup

z/OS utility troubleshooting

Related links

• Email us if you need assistance by using Enhanced Customer Data Repository (ECuRep)
• IBM Support Guide
• IBM terms of use for Exchanging diagnostic data with IBM