IBM Support

Enhanced Customer Data Repository (ECuRep) - Send data (HTTPS)

General Page

ECuRep HTTPS data upload

 
 

HTTPS upload sites (secure)

IBM is focusing on secure encryption methods, particularly HTTPS, for file uploads. Support for outdated ciphers is removed without notice. For manual uploads, use the latest browser versions.
The ECuRep web upload widget enables uploads of any size to www.ecurep.ibm.com.

Note: An IBMid is required to use the ECuRep web interface. Make sure that you own such an ID.
 

Upload server details

Protocol
DNS host name
- use host name -
 Region IP address
HTTPS
www.ecurep.ibm.com
 GLOBAL 192.148.6.11
2620:1f7:c010:1:1:1:1:11
Static IP access not intended

Information about the encryption and certificate use can be found in the "Encryption" tab.

Call Home processes are using esupport.ibm.com as upload target. This cluster is used as proxy to limit the number of firewall changes required.

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Step-by-step instructions for ECuRep

The following steps are general guidance for Browser with JavaScript enabled.

  1. Enter the 'My Support Case or CROSS ticket number' (provided by IBM Support).
  2. If you want to get a notification after the upload is completed, select your email address (optional).
  3. Click "Continue" to proceed to the file upload page.
  4. Drop your files into the drop zone or press "Click to Select Files" and select one or several files. Press "Upload" to start the file upload. No file naming convention is required for HTTPS upload because the case information was provided in the first step.
  5. Click "Upload" or "Submit" to upload the files. A page is displayed during the data upload process providing information on the progress of the upload such as total upload size, current position, time elapsed, estimated time remaining and estimated upload speed.
All data from failed uploads is deleted.
The ECuRep web interface is tested by using Mozilla Firefox, Google Chrome, Microsoft Edge and Safari browser.

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Related links

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Document Information

Modified date:
07 March 2025

UID

ibm10739635

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