General Page
Supported browsers
The new file uploader has been tested on the following browsers:
Internet Explorer 9, 10 and 11.
Firefox 31 ESR, 38 ESR.
Google Chrome Version 35.
It is recommended to use the browser versions mentioned above or higher to take advantage of the advanced uploader features. Older browser versions such as Internet Explorer 9 have limits such as 2 GB files sizes and no ability to pause/resume uploads. If you use a browser other than those listed above, you can still use the previous uploader version.
HTTPS upload for Americas using testcase
Other than using European ECuRep HTTPS upload directly, HTTPS upload site for Americas, Testcase, requires some additional steps to be aware of:
- Do not try to upload data into "/toibm" directory, this will fail, please use an appropriate sub directory of it (like /toibm/aix or /toibm/windows for instance).
- Do not use the Reload-Button after sending data to IBM, this will upload the file again.
Videos
Watch our Video "Using ECuRep to submit problem diagnostic data to IBM":
Using ECuRep to submit problem diagnostic data to IBM (00:03:58)
Related links
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Document Information
Modified date:
26 July 2021
UID
ibm10739569