IBM Support

End of Support Announcement - IBM Rational Green Hat offerings

Product Lifecycle


Abstract

This document gives details of the dates when Green Hat Software GH Tester and GH Performance products will no longer be supported by IBM.

Content

Overview

Effective on the dates listed below, IBM® will withdraw support from the following product releases licensed under the IBM Flexible Contract Terms (FCT) program:

Program VersionSupport withdrawal dateProgram Release Name
5.2.x10/31/2013Green Hat Tester
5.2.x10/31/2013Green Hat Performance
5.4.x04/30/2014Green Hat Tester
5.4.x04/30/2014Green Hat Performance
5.4.x04/30/2014Green Hat Virtual Integration Environment (VIE)

This withdrawal of support includes all extensions and add-ons related to the above programs previously available individually, and incorporated under the above programs as part of the IBM acquisition of Green Hat.

Withdrawal of support for version 5.2.x also includes any earlier versions of Green Hat offerings not officially announced as end of support prior to the IBM acquisition of Green Hat. Until the official support withdrawal date above, program updates related to version 5.2.x and earlier will only be delivered in the 5.4.x product version.

Withdrawal of support for version 5.4.x includes any and all remaining program versions and updates for the Green Hat FCT offerings. No support assistance or program updates will be offered after the effective support withdrawal date shown above.


Replacement information

IBM offers the following replacement programs, licensed under the IBM International Program License Agreement:

Withdrawn productReplacement product IDReplacement product name
Green Hat Tester5725G79IBM Rational Test Workbench
Green Hat Performance5725G93IBM Rational Performance Test Server
Green Hat Virtual Integration Environment5725G94IBM Rational Test Virtualization Server

Your IBM representative will contact you prior to your next support renewal date to help you understand the process of migrating to replacement products and the IBM Passport Advantage® agreement.


Technical Support

You can contact IBM Technical Support, if you have any questions on the IBM end of support announcement, replacement programs, or the IBM Passport Advantage program. Please refer to Rational Green Hat Support web site for additional resources and information.

IBM Support - Green Hat support overview

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Document Information

Modified date:
29 September 2018

UID

swg21642503