Troubleshooting
Problem
How to enable "Manage External data" for the any user.
Symptom
User unable to see "Manage External data" while creating the report.
Cause
User or the Group was not explicitly given the capability to use external data on the package.
Environment
Product Version: 11.0.12
Operating System: Windows
Diagnosing The Problem
- Admin gave all the permission to the custom group in report studio.
- Checked "My preferences" of the user. User is having all the capabilities of report studio than also user unable to "Manage External Data"
Resolving The Problem
Steps:
Administration side:
1) Go to "Manage" and click "Administration Console" click on "Security tab" and go to "User, Groups and role" and click on namespace Admin want to give the capabilities and check user or group is available.
2) Go to "Manage" and click "Administration Console" click on "Security tab" and go to capabilities "Report Studio" click on it and add the group or user and allow all the capabilities
3) Go to team content and go to the package the user need to use. Click on the ellipsis and click "Permission" and find the the group or the user and and set the "Permission"
4) Go to team content and go to the package the user need to use. Click on the ellipsis and click "Capabilities" and click on "Set" and add the group or the user and right side there will be list find "Report Studio" and allow all the sub list under report studio. Click "OK".
User side:
1) Click on the human icon and click on "My Preferences"
2) Click on "Personal" go to "Advanced" and click "My capabilities" . Check the the user is available in the group or role the administrator wanted
3) Create a report and check whether "Manage External Data" is enabled or not.
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Document Information
More support for:
Cognos Analytic Applications
Software version:
11.0.12
Operating system(s):
Windows
Document number:
735069
Modified date:
17 October 2018
UID
ibm10735069